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[Solved] Web site suspended for high load


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15 hours ago, dahuhunter said:

could you please check what is the issue

Are you visiting your own site 38k times per day, or do you think that some of these IP addresses might be bots? You might want to block some of these IPs if you want to reduce the load your website causes.

    439 35.183.70.152
    463 66.249.68.1
    477 209.38.128.20
    527 52.167.144.167
    547 157.55.39.58
    859 199.47.82.21
    860 199.47.82.20
   1332 199.47.82.19
   1527 216.244.66.232
   1927 66.249.68.71
   2038 199.47.82.18
   3485 143.110.228.131
   5467 66.249.68.70
  38373 66.249.68.69

 

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Good morning, 

According to Google Analytics, I had maximum 21-28 visitors per day, mostly from Switzerland, Russia and Ukraine.

I agree that these IP addresses look suspicious.

Please explain how I can block them. Is there an option on Heliohost?

 

Thank you.

Anna

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Theres a need to block them if they’re causing too much load.

We don’t exempt load caused by bot traffic, so letting them scrape an inefficient site will get you suspended. Get suspended 3 times for load with no indication you’re trying to fix it, and you may get banned.

The fix is to stop the scraping or make the site more efficient.

For google specifically, you could put a robots.txt that tells it not to index parts or any of your site (with the obvious result that you won’t be found on google). Many other bots don’t honor it though.

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