[HH#767986] Re: Multiple Accounts

[HelioHost]

Username: oriolcorella98, Server: Tommy, Main domain: oriolcorella98.helioho.st

Hello!

Sorry I wasn't aware that multiple accounts weren't allowed I just wanted
to have two accounts for two separated projects.

But if it's not possible, there's no problem. Could I recover the
account that I have with oriolcorella98? Or are both accounts already
deleted?

Sorry for the trouble.
Oriol

On Sun, 6 Oct 2024 at 23:57, HelioHost Support
wrote:

> Hello oriolcorella98,
>
> Thanks for your recent donation. It's amazing donors like you who keep our
> non-profit going. Without donors, we would quickly go out of business.
>
> Unfortunately, our multiple account detection system has been forced to
> suspend your account because it thinks you may have more than one account.
> As you recently agreed to, the first line in our terms of service states
> that each person can have one account. It also mentions that if you share
> an internet connection or share a computer with other HelioHost users you
> should let us know in advance of creating the accounts to avoid getting
> suspended. This includes donor accounts.
>
> One common reason people create multiple accounts is to get more than 1
> domain. Did you know you can add multiple domains to your one account for
> free? Just let us know and we can add a domain.
>
> Another common reason people create multiple accounts is to get more
> storage space. Did you know that you can donate to have storage space added
> to your account? Just let us know if you want more storage space and we'll
> let you know how to make that happen.
>
> You can reply to this email if you have any questions. Thanks.
>
> HelioHost Support
> https://heliohost.org
> https://helionet.org
>

[wolstech]

Account oriolcorella98 has been unsuspended and should work again in a few minutes.

If you would like, we can merge the two accounts so you can have both domains on one account and run two separate websites. Would you like us to do that?