ecovoltios Posted September 11, 2024 Posted September 11, 2024 Request the cancellation of the suspension I do not understand what has happened thanks
ecovoltios Posted September 11, 2024 Author Posted September 11, 2024 username ecovoltios server in helionet.org my domain is ecovoltios.com
KazVee Posted September 12, 2024 Posted September 12, 2024 Please do not create multiple posts for the same issue. I have now merged both your posts into a single thread. This support request is being escalated to our root admins.
wolstech Posted September 12, 2024 Posted September 12, 2024 You're suspended for sending 278 emails in one day. The limit is 50. Do you know why your account was sending these emails?
ecovoltios Posted September 12, 2024 Author Posted September 12, 2024 I had a plan with hostinger and I don't know why a month ago I started to receive non-stop emails every day. I had to suspend the hosting, the email accounts and request the cancellation. They didn't give me any explanation.
ecovoltios Posted September 12, 2024 Author Posted September 12, 2024 And it keeps repeating itself with the same accounts I have created on your server, it is alien to me. I don't know how to solve this attack on my email accounts.
ecovoltios Posted September 12, 2024 Author Posted September 12, 2024 Could it be that the thunderbird client sent these emails when trying to connect?
wolstech Posted September 12, 2024 Posted September 12, 2024 Considering your account's content is just a copy of afterlogic webmail, are you sure one of your mailboxes doesn't have a compromised password? Are you actually sending email in bulk (note that 278 sent emails is 278 recipients, not messages...for example, one email sent to 5 people counts as a 5 emails in our system)?
ecovoltios Posted September 12, 2024 Author Posted September 12, 2024 I don't think so. I have only configured the mail server for use with the client. I haven't sent any mail yet. I also took care to set up new passwords.
wolstech Posted September 12, 2024 Posted September 12, 2024 Considering we're the second host where you've had this issue, and you already changed passwords, you may want to check your PC for malware. I wonder if you have a keylogger or something...
ecovoltios Posted September 12, 2024 Author Posted September 12, 2024 My operating system is Linux and is up to date with security patches.
ecovoltios Posted September 12, 2024 Author Posted September 12, 2024 I have installed clamav to scan for malware chkrootkit
Krydos Posted September 13, 2024 Posted September 13, 2024 Do you recognize this? Is this an email you intentionally sent?
ecovoltios Posted September 13, 2024 Author Posted September 13, 2024 Hi If it is a test to make sure that the account is properly configured. Now I am going to reconfigure the accounts again in the Thunderbird client.
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