[HH#296371] RE: Account Renewed

[HelioHost]

Username: quest, Server: Johnny, Main domain: quest.heliohost.org

Hi my website stopped displaying and the default plesk webpage just shows.

I have cleared my cachea few times already and that did not work either.



I have been logging in before the 30 days period. my last log in was July
25th so im not sure why I needed to reactive my account.



Thanks,

Jason









From: HelioHost
Sent: Tuesday, August 13, 2024 10:15 AM
To: jason@questmf.com
Subject: Account Renewed













Hey Quest,

I have great news, your account is now active again!

In order to keep your account active, all you need to do is return to
heliohost.org and login to your account at least once every 30 days.

Our apologies for requiring you to log in to your account to continue using
it. We understand that once you get your website perfected there is little
reason to view your control panel anymore, but if we didn't have a way of
determing which accounts were abandoned our servers would quickly become
even more overloaded than they already are.

We plan on releasing a new server named Morty soon where you won't have to
login to keep your account active that you may be interested in. We'll make
a news post when this new server is available.



Login Now


















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[wolstech]

It looks like you haven't waited two hours since you restored the account. Domains take up to two hours to start working.

Let's give this another hour or so and if it's still not working, we'll take a look at it.

[Krydos]

Your website is working for me now. If you're still seeing the Plesk default page let us know.