hspierre Posted August 2 Posted August 2 Hey guys, would very much appreciate if I could get remote access for postgres DBs. database: hspierre_helio user: hspierre_1 host: hspierre.helioho.st
MoneyBroz Posted August 2 Posted August 2 This support request is being escalated to our root admins.
hspierre Posted August 2 Author Posted August 2 thanks. I am wondering how long it will be done. Thanks again
Krydos Posted August 2 Posted August 2 Before remote access can be enabled, you need to actually create the database and database user. I see a MariaDB database with the name you listed above. You can enable remote connections yourself through Plesk for MariaDB though so you don't need to contact us for that.
hspierre Posted August 3 Author Posted August 3 I did enable remote access, but it shows error as attachment. Can you tell me how to fix it. Thanks again
wolstech Posted August 3 Posted August 3 MariaDB and Postgres are two entirely different database systems and aren't compatible with each other. You created a MariaDB database but are trying to connect using a Postgres tool. You need to do one of the following: Create a postgres database instead, then have Krydos enable remote access on it, then connect to it. Use software designed for MariaDB to connect to the database you already created. Which one you do will depend on what database type you actually need... Also, the server hostname should be tommy2.heliohost.org, not your domain.
hspierre Posted August 3 Author Posted August 3 Thanks. I created one postgresql db and it shows another error as attachment. Please tell me how to fix it. Thanks again. By the way, please tell me what is Krydos. I have no idea for what you describe "Krydos enable remote access on it"
Unknown025 Posted August 3 Posted August 3 Krydos is a root administrator, he will be able to help you if you choose PostgreSQL and need remote access.
hspierre Posted August 3 Author Posted August 3 Hey Krydos , would very much appreciate if I could get remote access for postgres DBs. the error is as attachment. Thanks database: hspierre_invdb user: hspierre_invdb_1 host: ommy2.heliohost.org
Ookma-Kyi Posted August 3 Posted August 3 (edited) @Krydos hspierre needs remote access to his PostgreSQL database. @hspierre Have you considered using MariaDB, it might be faster as far as getting remote access goes. Some helpful reading while you wait. Edited August 3 by Ookma-Kyi
Krydos Posted August 4 Posted August 4 Remote access enabled. host=65.19.154.94 port=5432 username=hspierre_invdb_1 dbname=hspierre_invdb password=<set in Plesk>
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