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Posted

Before remote access can be enabled, you need to actually create the database and database user. I see a MariaDB database with the name you listed above. You can enable remote connections yourself through Plesk for MariaDB though so you don't need to contact us for that.

Posted

MariaDB and Postgres are two entirely different database systems and aren't compatible with each other. You created a MariaDB database but are trying to connect using a Postgres tool.

You need to do one of the following:

  • Create a postgres database instead, then have Krydos enable remote access on it, then connect to it.
  • Use software designed for MariaDB to connect to the database you already created.

Which one you do will depend on what database type you actually need...

 

Also, the server hostname should be tommy2.heliohost.org, not your domain.

 

 

Posted

Thanks. I created one postgresql db and it shows another error as attachment. Please tell me how to fix it. Thanks again.

By the way, please tell me what is Krydos. I have no idea for what you describe "Krydos enable remote access on it"

sshot-3.jpg

Posted

Remote access enabled.

host=65.19.154.94
port=5432
username=hspierre_invdb_1
dbname=hspierre_invdb
password=<set in Plesk>

 

  • Krydos changed the title to [Solved] remote access for postgres DBs.
  • Krydos locked this topic
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