evrawad Posted April 19 Share Posted April 19 I have this message I can't enter my site and I don't why it stop please help my its important for me Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted April 19 Share Posted April 19 You were suspended for having multiple accounts, which is against our terms of service. Which one would you like to keep? Quote Link to comment Share on other sites More sharing options...
evrawad Posted April 19 Author Share Posted April 19 thank you I want this domain hostel.helioho.st acc.evram@gmail.com can activate another site for a short time to get data and I will deleted it? Quote Link to comment Share on other sites More sharing options...
Unknown025 Posted April 19 Share Posted April 19 Account unsuspended (may take a few minutes to begin working again). I've escalated your request, so an administrator can answer your question about retrieving data from your other account. 1 Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 19 Share Posted April 19 The contents of the account you didn't keep can be downloaded from https://heliohost.org/backup/ Please refer to this document for instructions on unpacking the backup file: https://wiki.helionet.org/tutorials/plesk/account-backups Quote Link to comment Share on other sites More sharing options...
Krydos Posted April 19 Share Posted April 19 If you created multiple accounts to have multiple domains, you can have up to 10 domains on your 1 account. Just let us know and the domain can be added to your active account. Quote Link to comment Share on other sites More sharing options...
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