[HH#443475] Unsuspend My Account

[HelioHost]

Username: nkpro, Server: Johnny, Main domain: masterk.helioho.st

My account got suspended due to inactivity. Please give access to my account back. I will keep login regularly.

[wolstech]

It's suspended for causing high server load, not for inactivity. Your account was using too much CPU (10132 units, the limit is 10000 per day). You can monitor your load here: https://heliohost.org/dashboard/load/

Please fix the load issue quickly.

Unsuspended.

[HelioHost]

I don't know how to fix it when I try to login using this URL provided you to manage load "https://heliohost.org/dashboard/load/" it shows, Your account has been suspended. Please review the terms of service. If you believe that your account was suspended in error please let us know by opening a support ticket on our forums.

I want my account, please provide me proper steps/guidance & Give access to my account. I need it.
On Saturday, 18 November 2023 at 21:45, HelioHost Support wrote:

> It's suspended for causing high server load, not for inactivity. Your account was using too much CPU (10132 units, the limit is 10000 per day). You can monitor your load here: https://heliohost.org/dashboard/load/ Please fix the load issue quickly. Unsuspended.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=57648
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

[OnEnemy]

My apologies, I forgot this suspension request existed and your account was suspended again. I undid it. You should be good too go to fix the account now. 

[HelioHost]

How To Fix Load Issue, By Not Using Website?
On Monday, 20 November 2023 at 15:09, HelioHost Support wrote:

> My apologies, I forgot this suspension request existed and your account was suspended again. I undid it. You should be good too go to fix the account now.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=57648
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

[Krydos]

It looks like 99% of your load is coming from this website smkit.masterk.helioho.st if that helps you narrow it down.

[Krydos]

It looks like all of your load for that website is coming from your cron job which is set to run every minute

*       *       *       *       *       /usr/local/psa/admin/sbin/fetch_url 'https://smkit.masterk.helioho.st/market_json/bseindicesjson.php'

Could you perhaps run that every 2 minutes (reducing your load by 50%) or run it every 5 minutes (reducing your load by 80%) or not run it at all?

[Krydos]

Actually you're at 10016 load and about to get suspended again anyways so I just deleted that cronjob for you.