Palpale Posted August 4, 2023 Share Posted August 4, 2023 Hello, I would like to get help for my WordPress site that i just installed. I installed through Plesk WP Toolkit, it installed successfully, but not showing up in my domain. I suppose to see WordPress at https://www.papale.my.id, but i just see Plesk default webpage. And i can't access other link like the wp-admin and wp-login. Link to comment Share on other sites More sharing options...
Unknown025 Posted August 4, 2023 Share Posted August 4, 2023 I'll escalate your thread so an administrator can look into it for you. Link to comment Share on other sites More sharing options...
wolstech Posted August 4, 2023 Share Posted August 4, 2023 Default web page is often caused by DNS and the account having mismatched IP addresses. Verify that the A record in cloudflare matches the one shown in Plesk, and if not, update CF to match. After that it may take a few hours for the DNS change to propagate and take effect. 1 Link to comment Share on other sites More sharing options...
Palpale Posted August 5, 2023 Author Share Posted August 5, 2023 @wolstech i changed it and it works, except the webmail, do you know how to fix that? Link to comment Share on other sites More sharing options...
wolstech Posted August 5, 2023 Share Posted August 5, 2023 Did you create an A record called webmail? If your t goal is to make webmail.papale.my.id work, you need to create that record. The value is the same IP address as the main A record. Once you create it, you might also want to re-issue your SSL certificate in order to have the webmail subdomain included. 1 1 Link to comment Share on other sites More sharing options...
Palpale Posted August 5, 2023 Author Share Posted August 5, 2023 Thanks, it works now. Can you give me the imap and smtp configuration to use? Link to comment Share on other sites More sharing options...
Krydos Posted August 5, 2023 Share Posted August 5, 2023 Login > Continue to Plesk > Mail > Click the little i in a circle to the right of the email address. Link to comment Share on other sites More sharing options...
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