Palpale Posted August 4, 2023 Posted August 4, 2023 Hello, I would like to get help for my WordPress site that i just installed. I installed through Plesk WP Toolkit, it installed successfully, but not showing up in my domain. I suppose to see WordPress at https://www.papale.my.id, but i just see Plesk default webpage. And i can't access other link like the wp-admin and wp-login.
Unknown025 Posted August 4, 2023 Posted August 4, 2023 I'll escalate your thread so an administrator can look into it for you.
wolstech Posted August 4, 2023 Posted August 4, 2023 Default web page is often caused by DNS and the account having mismatched IP addresses. Verify that the A record in cloudflare matches the one shown in Plesk, and if not, update CF to match. After that it may take a few hours for the DNS change to propagate and take effect. 1
Palpale Posted August 5, 2023 Author Posted August 5, 2023 @wolstech i changed it and it works, except the webmail, do you know how to fix that?
wolstech Posted August 5, 2023 Posted August 5, 2023 Did you create an A record called webmail? If your t goal is to make webmail.papale.my.id work, you need to create that record. The value is the same IP address as the main A record. Once you create it, you might also want to re-issue your SSL certificate in order to have the webmail subdomain included. 1 1
Palpale Posted August 5, 2023 Author Posted August 5, 2023 Thanks, it works now. Can you give me the imap and smtp configuration to use?
Krydos Posted August 5, 2023 Posted August 5, 2023 Login > Continue to Plesk > Mail > Click the little i in a circle to the right of the email address.
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