HelioHost Posted May 18, 2023 Posted May 18, 2023 Username: capcom, Server: Tommy, Main domain: hiker.heliohost.usPlesk login is not working, I have been trying to get in the control panel, but page is not loading at all. I did login thru heliohost dashboard. On Tue, May 16, 2023 at 8:24?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Capcom, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2023-04-19. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to > login to keep your account active that you may be interested in. We'll make > a news post when this new server is available. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe > >
wolstech Posted May 18, 2023 Posted May 18, 2023 That's usually an indication of a blocked IP. What is your current public IP address? I'll check to see if you're blocked.
HelioHost Posted May 18, 2023 Author Posted May 18, 2023 98.37.47.128 On Thu, May 18, 2023, 2:56 AM HelioHost Support wrote: > That's usually an indication of a blocked IP. What is your current public > IP address? I'll check to see if you're blocked. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55988 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
wolstech Posted May 18, 2023 Posted May 18, 2023 Weird. It's not blocked. If you go to this page can you see the login screen? https://tommy2.heliohost.org/ If you can see it, can you log in there using your username (capcom) and your password? If you can't see it, what do you get, a timeout?
Krydos Posted May 18, 2023 Posted May 18, 2023 Tommy's Plesk started having issues a bit ago giving 502 bad gateway errors. I restarted Plesk and the errors went away. Are you able to login now?
HelioHost Posted May 22, 2023 Author Posted May 22, 2023 I was able to login. Thanks On Thu, May 18, 2023, 2:19 PM HelioHost Support wrote: > Tommy's Plesk started having issues a bit ago giving 502 bad gateway > errors. I restarted Plesk and the errors went away. Are you able to login > now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=55988 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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