solved Domain disabled on domain cleanup

[Kairion]

Hello everyone. Happy new year.

My subdomain blog.fasouza.eu.org got disabled but I'm actually using it.

When trying to enable it again on Plesk I got the following error:

Quote

Error: The domain or website blog.fasouza.eu.org cannot be activated because it was disabled by your hosting provider.

Could it please be re-enabled?

Edited January 22, 2023 by Kairion
Solved.

[wolstech]

That appears to be an error on our part. The cleanup was only supposed to disable domains showing "not hosted by us" in our admin tools, this one shows as being hosted by us via Cloudflare, so I have no idea why it was disabled. Cloudflare domains weren't supposed to be disabled.

Domain re-enabled. It might take an hour or two for it to work again since Apache needs to restart before it will work.

Edited January 2, 2023 by wolstech
Clarify

[Krydos]

Oh, sorry about that. I assumed you would be able to enable the domain again yourself if there was a mistake like this.