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Posted
Username: N/A, Server: N/A, Main Domain: N/A

Hey,

I?m trying to do payment. But payment is not getting initiated. Please help.

Thanks & Best Regards,
Aditi

Posted
Hey,

I?m getting this error ? *Sorry, we couldn't set up your subscription using
the card you selected. Please try another card.? *I?m using debit card from
paypal


On Fri, 28 Jan 2022 at 1:16 AM, HelioHost Support
wrote:

>
> Is there any error message?
>
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=51422
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

Posted

If you want to purchase 6 months of VPS service up front we could set you up with a one time payment instead of a subscription to see if that payment will go through. You get 10% discount when you sign up for 6 months as well. If so let me know which VPS plan you want (Mercury, Mars, etc) or if you have a custom VPS configuration you want to buy. We can't do month to month plans without a subscription, but 6 months can be done without a subscription.

The other option is you could try a different card or contact paypal to see if they know why that card isn't available for subscriptions.

Posted
Ok! So, I want to purchase for 6 months. I want a custom VPS. With
requirements
1. Memory- 5gb
2. CPU- 7
3. Storage -75gb
4. OS- ubuntu 20

On Tue, 1 Feb 2022 at 8:24 AM, HelioHost Support
wrote:

>
> If you want to purchase 6 months of VPS service up front we could
> set you up with a one time payment instead of a subscription to see if that
> payment will go through. You get 10% discount when you sign up for 6 months
> as well. If so let me know which VPS plan you want (Mercury, Mars, etc) or
> if you have a custom VPS configuration you want to buy. We can't do month
> to month plans without a subscription, but 6 months can be done without a
> subscription.
>
>
>
> The other option is you could try a different card or contact
> paypal to see if they know why that card isn't available for subscriptions.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=51422
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

Posted

Alright, go to

https://paypal.me/heliohost

and click Send, log in to your paypal account, and type in $94.50. Once the money is sent let us know by replying to this email and we'll build the VPS for you and send you the instructions on how to login. Let us know if you have any problems with the above.

Posted
The money has been sent and I?ve attached the screenshot of the transaction.

On Tue, 1 Feb 2022 at 12:15 PM, HelioHost Support
wrote:

>
> Alright, go to
>
>
>
> https://paypal.me/heliohost
>
>
>
> and click Send, log in to your paypal account, and type in $94.50.
> Once the money is sent let us know by replying to this email and we'll
> build the VPS for you and send you the instructions on how to login. Let us
> know if you have any problems with the above.
>
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic=51422
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

Posted

When Yash said "VPN" he actually meant "VPS". We don't offer VPN service directly, but you can install VPN software on your VPS if you want to.

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