Wizard Posted November 13, 2009 Share Posted November 13, 2009 No but it will let others know that even if they wait a month or more it still ain't sure they will eventually have an account? One month waiting time is too much for any service free or not. Simply as that. Bad-mouthing us doesn't win you internet points. I thought you were leaving? Quote Link to comment Share on other sites More sharing options...
gizmo Posted November 14, 2009 Share Posted November 14, 2009 Guys, I signed up more than 1 week before, I got my domain working but guess what, I cannot login with the username and password they sent me on gmail. Quote Link to comment Share on other sites More sharing options...
Leandro Arndt Posted November 14, 2009 Share Posted November 14, 2009 No but it will let others know that even if they wait a month or more it still ain't sure they will eventually have an account? One month waiting time is too much for any service free or not. Simply as that. Bad-mouthing us doesn't win you internet points. I thought you were leaving? I think it doesn't win HelioHost or HelioNet "internet points" either. The same happens with new accounts not working. It would be better not to accept new users until the problem is solved. Otherwise it will be really bad for HelioHost "internet points". Quote Link to comment Share on other sites More sharing options...
Wizard Posted November 15, 2009 Share Posted November 15, 2009 We've already explained the situation very clearly. The only person who can resolve this or even close down sign ups is MIA. It's not that we don't want to help you, it's that we don't have access to the server to do so. Quote Link to comment Share on other sites More sharing options...
Leandro Arndt Posted November 15, 2009 Share Posted November 15, 2009 We've already explained the situation very clearly. The only person who can resolve this or even close down sign ups is MIA. It's not that we don't want to help you, it's that we don't have access to the server to do so. Ok, everybody knows that already. But there have been some suggestions here that must be considerated. And there are many users here willing to use HelioHost services but not being able to - some anger must be expected. When will MIA be back? Anybody knows that? Quote Link to comment Share on other sites More sharing options...
Wizard Posted November 16, 2009 Share Posted November 16, 2009 MIA means Missing In Action. I meant that we have not seen the administrator, djbob, for quite some time now, and have no idea when he'll return. Quote Link to comment Share on other sites More sharing options...
fesme Posted November 16, 2009 Share Posted November 16, 2009 Hi, I got an email saying that my account will be suspended on Wednesday, November 18th. There is also a link to renew my account but when I click on it, there is this message :"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." I registered almost a month ago and haven't been able to login into my cpanel. I am guessing that the answer is to wait for djbob......? Username: fesme79 domain: http://tecnicosonline.heliohost.org/ Quote Link to comment Share on other sites More sharing options...
fesme Posted November 26, 2009 Share Posted November 26, 2009 Hi, I got an email saying that my account will be suspended on Wednesday, November 18th. There is also a link to renew my account but when I click on it, there is this message :"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." I registered almost a month ago and haven't been able to login into my cpanel. I am guessing that the answer is to wait for djbob......? Username: fesme79 domain: http://tecnicosonline.heliohost.org/ Ok now it seems my account has been suspended because I can't access my domain. I don't know what to do, should I open a new account or wait until djbob comes back? thanx Quote Link to comment Share on other sites More sharing options...
Wizard Posted November 27, 2009 Share Posted November 27, 2009 So you tried to log into cpanel but it wouldn't let you? At this time, I do not believe new accounts will help the system. If you could, please wait for djbob. Quote Link to comment Share on other sites More sharing options...
fesme Posted November 27, 2009 Share Posted November 27, 2009 Ok then, I ll wait. I was just eager to start using this new hosting. I ve already waited a month, I think I can wait another month(s). Thanks Quote Link to comment Share on other sites More sharing options...
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