HelioHost Posted July 18, 2020 Posted July 18, 2020 Username: jworks, Server: Johnny, Main domain: jworks.heliohost.org Hello, I donated $10 through the VPS form (https://www.heliohost.org/vps/)yesterday, from this email address (jeroenworks11@gmail.com). I'mwondering: did it come through? Sincerely,Jeroen
Sn1F3rt Posted July 18, 2020 Posted July 18, 2020 It must have. And yeah, you'll be contacted soon by our root admin Krydos when my he has setup the VPS for you.
HelioHost Posted July 18, 2020 Author Posted July 18, 2020 Okay, thank you. I shall wait & be patient? Jeroen On Sat, Jul 18, 2020 at 11:48 AM Heliohost Support wrote: > Your message (VPS server donation) has been assigned the tracking ID> [HH#752662]. One of our volunteer community members will reply to your> email as soon as possible.>> Please include the string [HH#752662] in the subject of any future email> regarding this case. You may do that by simply replying to this message.>> Please be aware that our system rejects binary attachements. 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The original> message has been attached to this so you can view it or label> similar future email. If you have any questions, see> root\@localhost for details.> Content preview: Hello, I donated $10 through the VPS form (> https://www.heliohost.org/vps/)> yesterday, from this email address (jeroenworks11@gmail.com). I'm> wondering:> did it come through? Sincerely, Jeroen> Content analysis details: (0.9 points, 5.0 required)> pts rule name description> ---- ----------------------> --------------------------------------------------> 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60%> [score: 0.5000]> -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/,> no trust> [209.85.160.179 listed in list.dnswl.org]> 0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)> [209.85.160.179 listed in wl.mailspike.net]> 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends> in digit> [jeroenworks11[at]gmail.com]> -0.0 SPF_PASS SPF: sender matches SPF record> 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail> provider> [jeroenworks11[at]gmail.com]> 0.0 HTML_MESSAGE BODY: HTML included in message> 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not> necessarily> valid> -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from> author's domain> -0.1 DKIM_VALID Message has at least one valid DKIM or DK> signature> -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from> envelope-from domain> 0.0 RCVD_IN_MSPIKE_WL Mailspike good senders> X-Spam-Flag: NO>> --00000000000060313a05aab42b63> Content-Type: text/plain; charset="UTF-8">> Hello,>> I donated $10 through the VPS form (https://www.heliohost.org/vps/)> yesterday, from this email address (jeroenworks11@gmail.com). I'm> wondering: did it come through?>> Sincerely,> Jeroen>> --00000000000060313a05aab42b63> Content-Type: text/html; charset="UTF-8"> Content-Transfer-Encoding: quoted-printable>> Hello,I donated $10 through the VPS> fo=> rm=C2=A0(> https://www.heliohost.o=> rg/vps/) yesterday,=C2=A0from this email address (jeroenworks11@gmail.com). I'm wondering:=C2=> =A0did it come> through?Sincerely,Jeroe=> n>> --00000000000060313a05aab42b63-->>
wolstech Posted July 18, 2020 Posted July 18, 2020 Yes. I would give him today, since he usually does read the email support, but if he doesn't respond, I would suggest posting on our forums about it. When he responds, he will probably do so by email since it's a vps and he'll need to send you credentials and other information. We can't escalate the email support tickets because of how it works, but we can escalate forum topics and we also specifically tag forum topics for him.
Krydos Posted July 20, 2020 Posted July 20, 2020 I didn't automatically get a new VPS request notification because you didn't make it a recurring donation. I do see the donation now, but it's only a one time payment. I can set up the VPS, but you'll need to remember to pay again next month. If you had made it a recurring donation from the beginning I would have gotten your VPS ready within a few hours.
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