HelioHost Posted January 10, 2020 Posted January 10, 2020 Username: danielms, Server: Tommy, Main domain: rohigmese.heliohost.org Hi, I'm Daniel Martinez, and I'm a university student, in Spain. I already havea Tommy account in your hosting service, and I'm developing a java webapplication for my graduation work. The question I have is about java support request, if posible, i don't wantto wait 1 month to use it. I have understood in Tommy's servers the waitingtimes for this services are much shorter than a Jhonny's servers:"*...On Tommy, this generally only takes a few hours, and on Johnny, thewait usually take more than a month. If you're on Johnny and don't want towait that long you can always move your account to Tommy..." * I got the information from your documentation, section "Prerequisites":https://wiki.helionet.org/Java_Servlet. Thanx for your time. Awaiting response. Best regards.
wolstech Posted January 10, 2020 Posted January 10, 2020 Up until recently, Tommy did have a wait of a few hours. Unfortunately due to demand, we now have about a month wait for anybody to get Java support at all. Tommy is currently showing an installation date of early February, and Johnny is June 14th. Sometimes Java gets installed sooner, but the estimates given assume a certain number of users lose their Java for non-use or inactivity over a given period of time. If these estimates do not reflect reality, the wait can be substantially shorter or longer. In fairness to other users who are also waiting, we are unable to allow users to skip the Java line. If you need Java immediately, please consider purchasing a VPS instead. Users who use a VPS often have a better experience anyway, since they can configure Tomcat exactly how they need it for their application.
wolstech Posted January 10, 2020 Posted January 10, 2020 The documentation linked in your initial request has also been updated to reflect current conditions. Thank you for reporting the inaccurate approximations in that article.
danielms Posted January 10, 2020 Posted January 10, 2020 About reporting, no problem. I have another question: Do you known approximately what is the non-use or inactivity time you are talking about? because, in my case, being an application in development, I will not have the java service in constant use. Thanx in advance. Regards.
Krydos Posted January 11, 2020 Posted January 11, 2020 The way this works is Tomcat is ridiculously memory hungry. The more people we grant access to Tomcat the more memory it uses. The server has a finite amount of memory so obviously there is a finite number of accounts that can have java active at any time. There are several ways to lose java: 1) Say you don't need it anymore. Don't hold your breath for this one. I think it's happened once in the 10 or so years that we've been providing java hosting. 2) Account goes inactive from lack of logging into cpanel. 3) Account is deleted. 4) Account gets suspended for something. 5) No java traffic for a substantial amount of time. Obviously we can't just know when one of the above conditions is going to be met so the best estimation we can do is simply figure the average amount of time each person waited to get java access and then multiply by the number of people ahead of you in line. That said, Tommy is still a rather new server, and we're still getting everything balanced. We were having some pretty serious load issues, and since Tomcat is one of the biggest contributors of load on a server I tightened up the restrictions and transferred a few accounts off Tommy entirely to help balance the load out. Now that Tommy is doing better overall I have already begun loosening the restrictions slightly to allow Tomcat to cause a little more load. As long as everything stays balanced this will mean more people will be able to have java access at once, and the wait time will go down. So, like I said on discord I don't expect it to take until February for you to get Tomcat access. If you'd prefer to move to a VPS and have Tomcat access immediately I'm willing to put your Tommy donation towards the price of a VPS which start at $4 per month, and I can help you set everything up too if you need help.
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