fuzmic Posted March 30, 2020 Author Posted March 30, 2020 The Max. Upload Size: 2M | Max. POST Size: 8M are too small to update joomla,change both to a minimum of 64M Memory limit is 32M better to be 128M or better.Above is from FPA, Krydos can you change these limits.
Krydos Posted March 31, 2020 Posted March 31, 2020 You're talking about memory limits and upload size limits at the same time, you have 5 numbers listed, and I don't know which numbers are supposed to go with what. Also, what is FPA?
fuzmic Posted March 31, 2020 Author Posted March 31, 2020 I mean the followingphp_value upload_max_filesize 64Mphp_value post_max_size 64M I imagine I can try this with the local .htaccess; however for other user having this similar issue, perhaps better to set the global php settings. Anyway i can't check if this is the cause as Tommy has been down for hours now. Thank you for the response.
wolstech Posted March 31, 2020 Posted March 31, 2020 I imagine I can try this with the local .htaccess; however for other user having this similar issue, perhaps better to set the global php settings. Nope. We intentionally block users from changing this on their own so they don't hog the server resources. Anyway i can't check if this is the cause as Tommy has been down for hours now. Tommy did not have any major outages. Something's broken on your end or with your ISP: http://heliohost.grd.net.pl/monitor/
Krydos Posted April 1, 2020 Posted April 1, 2020 Tommy's php 7.1 upload size has been increased to 64 MB.
fuzmic Posted April 3, 2020 Author Posted April 3, 2020 Bro what about post max 64M. Still can't update Joomla with upload 64M
fuzmic Posted April 3, 2020 Author Posted April 3, 2020 Bro what about post max 64M. Still can't update Joomla with upload 64M**It was down due to putting 2 lines above in .htaccess giving a Error 500, now removed back to normal but still can't update Joomla. Latest update error message ##<?php die('Forbidden.'); ?>#Date: 2020-03-27 22:47:54 UTC#Software: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT #Fields: datetime priority clientip category message2020-03-27T22:47:54+00:00 INFO 123.136.112.156 update Update started by user Super User (43). Old version is 3.9.13.2020-03-27T22:47:55+00:00 INFO 123.136.112.156 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200327%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200327T224746Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=c0eed34edec89cdfb40142f3729eca000cafc94893bd6d33e4cf6aa0cfc21ac9.2020-03-30T06:06:57+00:00 INFO 42.153.151.132 update Update started by user Super User (43). Old version is 3.9.13.2020-03-30T06:06:58+00:00 INFO 42.153.151.132 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200330%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200330T060649Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=60c160da491648c84b218bffa8ba632252880a1b5a1909729703a08a500190a7.2020-03-30T06:09:08+00:00 INFO 42.153.151.132 update Update started by user Super User (43). Old version is 3.9.13.2020-03-30T06:09:09+00:00 INFO 42.153.151.132 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200330%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200330T060859Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=ddbc604bed8d9a4bb86729f1ee88a045fc645d493f94950d47bacb54c36a8765.2020-03-30T06:22:26+00:00 INFO 42.153.151.132 update Update started by user Super User (43). Old version is 3.9.13.2020-03-30T06:22:27+00:00 INFO 42.153.151.132 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200330%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200330T062217Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=95b70189650f0cd911795389fc9a3dfc8e82ba0888dcae2d22cc979a628a2830.2020-04-03T04:32:05+00:00 INFO 42.153.159.117 update Update started by user Super User (43). Old version is 3.9.13.2020-04-03T04:32:06+00:00 INFO 42.153.159.117 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200403%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200403T043155Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=3a75d671bff34d0b3f6fcc9c3d16f85064acb467d7f4efe64744bb10ef7975ac.
wolstech Posted April 3, 2020 Posted April 3, 2020 Post max size is already set to 64M. http://krydos.heliohost.org/71/phpinfo.php As I said earlier, it's not the server, their product is just broken. I have a joomla install running outside of here (granted I'm on a WIMP instead of LAMP server) with values much higher than we'd ever consider here, it still won't update...
fuzmic Posted April 3, 2020 Author Posted April 3, 2020 Sorry i peek at your php info to check out the values. But in hostgator joomla update ok, you still think joomla product is problem?
wolstech Posted April 3, 2020 Posted April 3, 2020 Considering I manage a few Joomlas myself across 3 servers (none on our cpanel servers, though one is on Lily) and exactly zero will update, I'd blame the product...it's either bad code or bad documentation. Odds are it has some very particular requirements for the updater that most servers don't meet...hostgator is probably one of the few that do. What I would like to know is what that requirement is...
fuzmic Posted April 3, 2020 Author Posted April 3, 2020 Wolstech for your happy hunting more info1 before this new Tommy, i need to rely on softculous (recommended by Krydos) to do update. But now softculous is no longer an option.2 I can't update from 9.13 to 9.14 all the way up to 9.16 now So perhaps you can compare these 3 environment to pin point the requirement.
Guest yikes Posted April 3, 2020 Posted April 3, 2020 I did a Google search (a quick one too): https://www.joomlart.com/tutorials/joomla-tutorials/8-factors-you-should-know-during-your-joomla-updates
Krydos Posted April 3, 2020 Posted April 3, 2020 Maybe it's this max_execution_time: At Least 120 Recommended: 300It's currently set to 30. I'd be willing to increase that to 300 but only temporarily while you do your update if you think that it timing out is the issue.
fuzmic Posted April 3, 2020 Author Posted April 3, 2020 please do it for me to test it out or even wolstech can do like wise. ThanksI will also check all related files and folder Permission are (644 and 755) on site.
fuzmic Posted April 3, 2020 Author Posted April 3, 2020 KrydosI just browse http://krydos.heliohost.org/72/phpinfo.php after setting my site to php 7.2 version, I found the upload_Max_filesize is only 2M and post_max_size is 8M.Can you kindly set both to 64M for php7.2. Thanks
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