HelioHost Posted November 18, 2019 Posted November 18, 2019 Username: hwgc, Server: Tommy, Main domain: hwgc.heliohost.org Hi there, I wanted to know what can I do to add more space (1GB) to myaccount? Thanks in advance -Hiro Wa
Sn1F3rt Posted November 18, 2019 Posted November 18, 2019 You can make a donation of $5 or more to get double storage. Along with that, you'll also get a month of immunity as an added advantage.
HelioHost Posted November 18, 2019 Author Posted November 18, 2019 Great, I understand the maximum storage upgrade is 2 GB per account, butregarding the month of immunity, every time I donate I get a month ofimmunity? On Mon, Nov 18, 2019, 9:18 AM Heliohost Support wrote: > You can make a donation of $5 or more to get double storage. Along with> that, you'll also get a month of immunity as an added advantage. >> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic7717>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted November 18, 2019 Posted November 18, 2019 Yes, but you have to request it each time you donate. Donations rewards are processed manually because the donation system and account system don't talk to each other (Paypal wanted to charge us a ridiculous fee for access to the feratures required to make this automatic). If you set up a recurring donation though, we can just push it out for a year. That way, next year you can just remind us of your recurring donation and we can extend it again.
Sn1F3rt Posted November 18, 2019 Posted November 18, 2019 And FYI the maximum storage per account is 3GB. So if you donate $10, you get 3GB storage and 2 months of inactivity immunity.
wolstech Posted November 18, 2019 Posted November 18, 2019 @sohamb03: That only applies to users who already had 2GB prior to the recent fundraiser.
HelioHost Posted November 20, 2019 Author Posted November 20, 2019 So I get a total of 3gb if I donate 10 bucks? On Mon, Nov 18, 2019, 11:23 AM Heliohost Support wrote: > And FYI the maximum storage per account is 3GB. So if you donate $10, you> get 3GB storage and 2 months of inactivity immunity.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic7717>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Guest pooks Posted November 20, 2019 Posted November 20, 2019 No, only 2gb. That is the current maximum. The only people that get 3gb are the ones who donated to the last fundraiser, that increased it to 2gb.
HelioHost Posted February 29, 2020 Author Posted February 29, 2020 Hi there, I have a big problem. Every time I try to delete a folder it saysits been deleted but when I reload the files manager it appears again, thisalso happens to items in the trash. What can I do?Thanks in advanced.
Krydos Posted February 29, 2020 Posted February 29, 2020 Have you tried deleting the folder/files via SFTP?
HelioHost Posted February 29, 2020 Author Posted February 29, 2020 Yep, nothing's working On Fri, Feb 28, 2020, 8:27 PM Heliohost Support wrote: > Have you tried deleting the folder/files via SFTP?>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic7717>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted February 29, 2020 Posted February 29, 2020 What file or folder are you trying to delete?
HelioHost Posted February 29, 2020 Author Posted February 29, 2020 Just the ones in the trash.... On Fri, Feb 28, 2020, 8:33 PM Heliohost Support wrote: > What file or folder are you trying to delete?>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic7717>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
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