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Posted

Hello

 

We are a non-profit organization. We conduct an annual Indian classical music festival. We have a need to send bulk email invitations to people who have voluntarily provided their email IDs over the past few years of the festival for communication. Our annual music festival being round the corner (Dec 14), we would like to send an invite to all these subscribers at once. Can you let us know the limit of bulk email that can be sent, and if possible can the limit be increased?

 

Thank you

Team LSU

Posted

It's 50 per day. Krydos can help with raising the limits

Posted

Krydos is the one who will ultimately need to see it, so your best bet is to send him a PM with the example email and post a message here that you've done so. 

 

 

Posted

He's been known to take a few days to respond at times, so that's not entirely unexpected.

 

For what it's worth, everyone who runs HelioHost is volunteer. We don't get paid to do this, and all of us have a real life outside of HelioHost. When things get busy, we sometimes just don't have the time to respond right away.

Posted

On top of that, he is currently working on moving Johnny to Sparkie. He has been more AWOL then usual due to this.

Posted

Please post the following information:

  • Your cPanel username
  • Your main domain
  • The server that you are on
I don't see any mention of a way for the recipients of your emails to unsubscribe.

Do you sell or otherwise provide your email addresses with anyone else?

Posted

Thank you @wolstech, @pooks & @Krydos.

 

@wolstech - the intent of my post was to update this thread. Not complaining and no offence meant. I understand and appreciate the great work you all are doing, I being a volunteer for a not-for-profit organization myself.

 

@Krydos - cPanel username is bijurs, primary domain is 'bijurs.heliohost.org' (ashvasan.org, smritinandan.org), Server - Ricky.

 

I will add a line in the mail to reply to the mail in case they want to strike their email address off our mailing list. We have these email addresses collected over the years from attendees of the music festival who are essentially patrons of the festival. We have no intention of selling or disclosing these email addresses to anyone else.

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