HelioHost Posted September 28, 2019 Posted September 28, 2019 Username: schase56, Server: Tommy, Main domain: schase.heliohost.org I received my invitation to create an account on Tommy today, which I'vedone. It will take some time before I can restore the backed-up content.But I notice the storage is at the default 1000Mb; I was at 3000Mb beforeand would like this restored. I can't find all of the donation information, but what I do have is: 21-Oct-2018 donation; increase to 2000Mb; PayPal transactionID 3WD42547W47120440; HelioNet support communication HH#82706614-May-2019 donation through GoFundMe (PayPal Giving Fund); increase to3000Mb; PayPal transaction ID 73N50091XH361844J; I received an automatedthank-you message from Ben Frede NB: PayPal account email address is different to my Heliohost account email Scott ChaseHeliohost ID: schase56
sylvain Posted September 28, 2019 Posted September 28, 2019 That's great news HelioHost. Since i think that you read this and see that you are a moderator, could you please "move" my message from:https://www.helionet.org/index/topic/37093-just-letting-know-21-us-donation-from-me/ To the section: Customer services Thanks. A+
HelioHost Posted September 28, 2019 Author Posted September 28, 2019 Somehow you've sent a reply to a different message/post than mine, so Ican't tell whether the 'ticket' is referring to my request or the one fromsylvain. Scottschase56 On Sat, 28 Sep 2019 at 17:51, Heliohost Support wrote: > That's great news HelioHost.> > Since i think that you read this and see that you are a moderator, could> you please "move" my message from:>> https://www.helionet.org/index/topic/37093-just-letting-know-21-us-donation-from-me/>  > > ;> To the section: Customer services> > Thanks.> > A+>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic7092>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Sn1F3rt Posted September 28, 2019 Posted September 28, 2019 @slyvain: This HelioHost account isn't someone. This is automated to post the email support and News items. Except that, this isn't anything. If you'd like help, don't request it here, especially in Email Support section mainly bcuz whatever is posted here goes as a reply to the OP and he gets confused thereby. @Scott: Please ignore this. An admin will soon help you with your concern.
schase Posted October 9, 2019 Posted October 9, 2019 I'm still waiting for the increase to 3000Mb. In the meantime, I'm unable to restore my backup as I need the extra space. schase56 Username: schase56, Server: Tommy, Main domain: schase.heliohost.orgI received my invitation to create an account on Tommy today, which I'vedone. It will take some time before I can restore the backed-up content.But I notice the storage is at the default 1000Mb; I was at 3000Mb beforeand would like this restored.I can't find all of the donation information, but what I do have is:21-Oct-2018 donation; increase to 2000Mb; PayPal transactionID 3WD42547W47120440; HelioNet support communication HH#82706614-May-2019 donation through GoFundMe (PayPal Giving Fund); increase to3000Mb; PayPal transaction ID 73N50091XH361844J; I received an automatedthank-you message from Ben FredeNB: PayPal account email address is different to my Heliohost account emailScott ChaseHeliohost ID: schase56
Sn1F3rt Posted October 9, 2019 Posted October 9, 2019 Probably, this was missed somehow in the hustle and bustle after Tommy's back. A root admin will shortly attend to your request. Sorry for the inconvenience!
wolstech Posted October 9, 2019 Posted October 9, 2019 I can't check the gofundme one, but since I was able to check the Paypal donation in 2018, Quota has been increased to 3000MB.
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