HelioHost Posted July 30, 2018 Posted July 30, 2018 Username: aistech, Server: Johnny, Main domain: aistech.heliohost.org Hi,I'm having issues accessing my account. I have successfully changed mypassword (because I thought I had forgotten my password) and checked thatmy account exists but I can't login. I have tried several times but I nevercould access my account. Please help!
HelioHost Posted August 6, 2018 Author Posted August 6, 2018 Hi,Did you receive the screenshots? Did you manage to solve the issue? On Mon, Jul 30, 2018 at 5:26 PM, AISTECH Sweden wrote: > I have attached screenshots.>> On Mon, Jul 30, 2018 at 6:32 AM, Heliohost Support > wrote:>>> Is there any error message?>>>> You may view the status of your ticket by visiting:>>>> https://www.helionet.org/index/index.php?showtopic3704>>>> Thank you,>> Heliohost support>> https://www.heliohost.org/>> https://www.helionet.org/>>>>>
HelioHost Posted August 6, 2018 Author Posted August 6, 2018 These are the messages I received: Login attempt"Invalid Login" Account status"Your account has been created and your main domain aistech.heliohost.orgis ready to go. If you're still seeing the account queued page when you goto your domain make sure you clear your browser cache or view your sitethrough a proxy. Sometimes the queued page can get saved in your browsereven though your site is working. You can log in to your cPanel to begincreating your website." On Mon, Aug 6, 2018 at 9:43 AM, Heliohost Support wrote: > Hi,> Did you receive the screenshots? Did you manage to solve the issue?> On Mon, Jul 30, 2018 at 5:26 PM, AISTECH Sweden wrote:> > I have attached screenshots.> >> > On Mon, Jul 30, 2018 at 6:32 AM, Heliohost Support> > wrote:> >> >> Is there any error message?> >>> >> You may view the status of your ticket by visiting:> >>> >> https://www.helionet.org/index/index.php?showtopic3704> >>> >> Thank you,> >> Heliohost support> >> https://www.heliohost.org/> >> https://www.helionet.org/> >>> >>> >>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic3704>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted August 6, 2018 Posted August 6, 2018 I just realized you're on Johnny...this is intentional and a result of maintenance preparations. Please refer to the news: https://www.helionet.org/index/topic/33812-johnny-maintenance/
wolstech Posted August 6, 2018 Posted August 6, 2018 For reference, Johnny is an experimental server that we use for testing things, and is also where our "unlimited free signups" accounts all go. As a result, it's not stable and not suitable for hosting a production website. If you need reliable service, you're going to need to sign up on Ricky or Tommy when registrations for those servers are available. They open every night at midnight UTC and fill quickly each day (Tommy fills in seconds, Ricky usually lasts anywhere from a few minutes to an hour). If you don't want to wait and hope you get one at midnight, donating gets you a Tommy account without the hassle. You can see the status of our servers and registrations here: http://heliohost.grd.net.pl/monitor/
Recommended Posts