HelioHost Posted July 27, 2018 Posted July 27, 2018 Username: N/A, Server: N/A, Main Domain: N/A I signed me in and after a small donation I registered for tommy host.but now I can't log in!what can I do?
HelioHost Posted July 30, 2018 Author Posted July 30, 2018 I don't know the username, as I tried to randomize it.this was the invitations-link:https://www.heliohost.org/validate/?v=3D4ffe8223c7770c1835ecbb58b783c0 =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 Original Me=ssage =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90On 27 July 2018 6:44 PM, Heliohost Support wrote: > What was the username you picked?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=3D33630>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/
wolstech Posted July 30, 2018 Posted July 30, 2018 I have no way of checking why it failed without the username unfortunately. Do you have the email address or transaction ID of the donation so I can resend the invite?
HelioHost Posted July 30, 2018 Author Posted July 30, 2018 email:internationalsecurityproviders@protonmail.com =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 Original Me=ssage =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90On 30 July 2018 11:57 AM, Heliohost Support wrote: > I have no way of checking why it failed without the username unfortunatel=y. Do you have the email address or transaction ID of the donation so I can= resend the invite?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=3D33630>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/
wolstech Posted July 30, 2018 Posted July 30, 2018 Invite resent. Also, be sure to note your username because you will need it to sign in. Also, you will need to post your username, server (Tommy), and domain if you need any form of support from us, so it should not be considered private information.
Krydos Posted July 30, 2018 Posted July 30, 2018 The reason your account didn't create last time was because the domain you picked was .heliohost.org which isn't valid. Next time you put something before the .heliohost.org like internationalsecurityproviders.heliohost.org etc.
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