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Posted

Username: N/A, Server: N/A, Main Domain: N/A

 

I signed me in and after a small donation I registered for tommy host.

but now I can't log in!

what can I do?

Posted

I don't know the username, as I tried to randomize it.

this was the invitations-link:

https://www.heliohost.org/validate/?v=3D4ffe8223c7770c1835ecbb58b783c0

 

=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 Original Me=

ssage =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90

On 27 July 2018 6:44 PM, Heliohost Support wrote:

 

> What was the username you picked?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=3D33630

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

Posted

I have no way of checking why it failed without the username unfortunately. Do you have the email address or transaction ID of the donation so I can resend the invite?

Posted

email:

internationalsecurityproviders@protonmail.com

 

=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 Original Me=

ssage =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90

On 30 July 2018 11:57 AM, Heliohost Support wrote:

 

> I have no way of checking why it failed without the username unfortunatel=

y. Do you have the email address or transaction ID of the donation so I can=

resend the invite?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=3D33630

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

Posted

Invite resent. Also, be sure to note your username because you will need it to sign in. Also, you will need to post your username, server (Tommy), and domain if you need any form of support from us, so it should not be considered private information.

Posted

The reason your account didn't create last time was because the domain you picked was

 

.heliohost.org

 

which isn't valid. Next time you put something before the .heliohost.org like internationalsecurityproviders.heliohost.org etc.

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