HelioHost Posted June 6, 2018 Posted June 6, 2018 Username: N/A, Server: N/A, Main Domain: N/A Hey Helio-Supporters, i get an invitation to the Tommy server, cause i donate. I follow the steps of the wizard, set=3DC2=3DA0 username =3D3D dezi, set do=main=3Dname =3D3Dwhat.heliohost.com. Next dialog was like: "your account ist not created.But maybe soon. please refresh!". After that nothing had happened. 2hlater i refresh the page and "There is no account in our database thatmatches that username. Perhaps you misstyped it?..." was shown. I onlyrefreshed the page, so I did not mistyped me. I hope you can help me. Thank you! Greetings, Thomas On 29.05.2018 19:00, Heliohost wrote:> HelioHost Tommy Invitation> HelioHost | Community powered free hosting for everyone.> HelioHost Tommy Invitation>> >> Hey dezi2,>> Here is an invitation to the Tommy server. This special link will> allow you to create an account even if the server is full for the day.> To continue with the account creation process please click the> validation link below to verify your email address. We're sure you'll> love it here!>> We can provide you a free domain.heliohost.org type url with the> creation of your account, but if you would like your website to be> something such as domain.com we highly recommend clicking the> Namecheap banner above. To host any domain with us just change the DNS> records to ns1.heliohost.org and ns2.heliohost.org. You can host as> many different domains as you want on your one HelioHost account so> you can always add it later.>> If you didn't sign up for an account at https://www.heliohost.org/ no> further action is required and you can safely disregard this message.> Create Tommy Account> >> Twitter =09Facebook> =09Phone Number> =09Support Forum =09Email> =09Google Plus> >> =3DC2=3DA9 2005-2017 Helio Networks. All rights reserved. | Unsubscribe> >
Krydos Posted June 6, 2018 Posted June 6, 2018 There was a conflict between the domain what.heliohost.org and a previous account. It can take up to 48 hours for accounts to fully delete and it's likely the new account was created before the old account had completed flushed out of the system. I have requeued your account for creation and it has created successfully this time. http://what.heliohost.org/ You should now be able to login at https://www.heliohost.org/login/ Let us know if you need further assistance.
HelioHost Posted June 8, 2018 Author Posted June 8, 2018 Thanx for your support. It works fine! Gesendet: Mittwoch, 06. Juni 2018 um 21:18 Uhr Von: "Heliohost Support" <support@heliohost.org> An: dezi2@web.de Betreff: Re: [HH#371540] No account after Tommy Invitation There was a conflict between the domain what.heliohost.org and a previous account. It can take up to 48 hours for accounts to fully delete and it's likely the new account was created before the old account had completed flushed out of the system. I have requeued your account for creation and it has created successfully this time. http://what.heliohost.org/ You should now be able to login at https://www.heliohost.org/login/ Let us know if you need further assistance. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=33152 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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