wolstech Posted September 20, 2017 Posted September 20, 2017 There's a lot of things that can cause that message. The most common are: Invalid .htaccess files, PHP files with the wrong permissions (they need to be 644), Python/Perl/Ruby scripts with the wrong shebang line, or broken software. I'd start with renaming any htaccess you might have to disable it, then verifying that your files have 644 permissions (most easily done with an FTP client, but cPanel's file manager can do it too).
HelioHost Posted September 20, 2017 Author Posted September 20, 2017 I deleted htaccess, dont use phyton etcand still 500 :/ On Sep 20, 2017 2:42 PM, "Heliohost Support" wrote: > There's a lot of things that can cause that message. The most common are:> Invalid .htaccess files, PHP files with the wrong permissions (they need to> be 644), Python/Perl/Ruby scripts with the wrong shebang line, or broken> software.> > I'd start with renaming any htaccess you might have to disable it, then> verifying that your files have 644 permissions (most easily done with an> FTP client, but cPanel's file manager can do it too).>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic)783>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted September 20, 2017 Posted September 20, 2017 Did you check the file permissions to be sure they are 644 (if you use SFTP, they upload as 664 and need to be changed, Apache does not like files that are writable by the group). If you've done this, rename index.php and see if the error goes away. I suspect your software might be broken.
Krydos Posted September 20, 2017 Posted September 20, 2017 Try deleting or renaming your .htaccess file.
hasson Posted September 20, 2017 Posted September 20, 2017 Try deleting or renaming your .htaccess file.yup, that was the problem, thanks
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