HelioHost Posted August 7, 2017 Posted August 7, 2017 (edited) Hello,I have been trying to log in into cPanel and it shows, that my IP (93.233.177.174) has been blocked for entering incorrect password multiple times.It is true, as I by accident logged in with my Heliohost and not cPanel credentials.My login is: ibcshost and password: <removed>.I hope you can unblock my IP soon!Kind regards,Max Timofeev Edited August 7, 2017 by wolstech Remove password
wolstech Posted August 7, 2017 Posted August 7, 2017 First, do not send passwords by email. We'll never need or ask for it, and its a security risk because emails are not encrypted. In addition, our support email posts publicly on our forum, so your password ended up posted on a public website. I've edited it out, but I highly recommend you change your password. As for your issue, unblocked. Also, for 99% of users, we recommend https://heliohost.org/login/ instead of the cPanel login form. You won't get blocked that way.
Krydos Posted August 8, 2017 Posted August 8, 2017 > highly recommend you change your password I marked this account for a mandatory password change on the next login.
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