wolstech Posted July 24, 2017 Posted July 24, 2017 Yes. It's not you causing this, it's us. We rarely allow extra emails, so when we approved you for your 800/day, it made some bugs we didn't know about show up. We've fixed the bug in our email counter that caused your suspension earlier and you should be unsuspended now.
HelioHost Posted July 24, 2017 Author Posted July 24, 2017 Be Thanks: ) So I can already send 800 emails per / day?On Jul 24, 2017 6:24 PM, "Heliohost Support" wrote: > Yes. > > It's not you causing this, it's us. We rarely allow extra emails, so when> we approved you for your 800/day, it made some bugs we didn't know about> show up. We've fixed the bug in our email counter that caused your> suspension earlier and you should be unsuspended now.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted July 24, 2017 Posted July 24, 2017 Yes, the limit has already been increased. You've used 352 of the 800 for today. The number you've already sent goes back to 0 every 24 hours.
HelioHost Posted July 24, 2017 Author Posted July 24, 2017 And now I can not go (((My ip blocked. Please unlock. I created three smtpbecause of this I was blocked. For my mailing, new smtp is always required.On Jul 24, 2017 6:41 PM, "Heliohost Support" wrote: > Yes, the limit has already been increased. You've used 352 of the 800 for> today. The number you've already sent goes back to 0 every 24 hours.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted July 24, 2017 Posted July 24, 2017 What is your IP? You can check by going to https://www.heliohost.org/ip.php
HelioHost Posted July 24, 2017 Author Posted July 24, 2017 91.102.178.5 my ipOn Jul 24, 2017 9:58 PM, "Heliohost Support" wrote: > What is your IP? You can check by going to https://www.heliohost.org/ip.> php>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted July 24, 2017 Posted July 24, 2017 Unblocked. It was for too many failed SMTP logins. Please make sure you're using the correct password in your mail software.
HelioHost Posted July 24, 2017 Author Posted July 24, 2017 Thank you again big))) I just create smtp with one password. So what do Ido in this situation?On Jul 24, 2017 11:12 PM, "Heliohost Support" wrote: > Unblocked.> > It was for too many failed SMTP logins. Please make sure you're using the> correct password in your mail software.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
HelioHost Posted July 25, 2017 Author Posted July 25, 2017 Hello. I want to create a site in the cp panel but always produces anerror: Can not read property 'slice' of undefined. What can it be, pleasetell me.On Jul 24, 2017 11:28 PM, "Heliohost Support" wrote: > Thank you again big))) I just create smtp with one password. So what do I> do in this situation?> On Jul 24, 2017 11:12 PM, "Heliohost Support" wrote:> > Unblocked.> > > > It was for too many failed SMTP logins. Please make sure you're using the> > correct password in your mail software.> >> >> > You may view the status of your ticket by visiting:> >> > https://www.helionet.org/index/index.php?showtopic(922> >> > Thank you,> > Heliohost support> > https://www.heliohost.org/> > https://www.helionet.org/> >> >>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted July 26, 2017 Posted July 26, 2017 LMGTFY: https://www.google.com/search?q=TypeError%3A+Cannot+read+property+%27slice%27+of+undefined Are you using javascript maybe?
HelioHost Posted July 26, 2017 Author Posted July 26, 2017 Hello. I do not even have a Java computer. Can I get a bug due to this? Isit worthwhile to download and install Java?On Jul 26, 2017 4:59 AM, "Heliohost Support" wrote: > LMGTFY: https://www.google.com/search?q=TypeError%3A+Cannot+read+> property+%27slice%27+of+undefinedAre you using javascript maybe?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted July 26, 2017 Posted July 26, 2017 Java and javascript are not the same thing, so no, installing Java will not fix that. If cPanel is producing that error, something might be broken. When you're in cPanel, what URL is giving you that message? Also, what browser are you using?
HelioHost Posted July 26, 2017 Author Posted July 26, 2017 As soon as I go into cpanel and go to Site Publisher and give me an error.I go through OperaOn Jul 26, 2017 7:38 PM, "Heliohost Support" wrote: > Java and javascript are not the same thing, so no, installing Java will> not fix that.> > If cPanel is producing that error, something might be broken. When you're> in cPanel, what URL is giving you that message? Also, what browser are you> using?>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted July 26, 2017 Posted July 26, 2017 Can you try a regular browser like Chrome or Firefox? Also, Site Publisher has been known to give some people issues (I've never had luck with it myself). Perhaps consider just installing different software. Softaculous has a lot of choices for website content management systems that can be installed quickly.
HelioHost Posted July 27, 2017 Author Posted July 27, 2017 Thank you I will try)On Jul 27, 2017 12:01 AM, "Heliohost Support" wrote: > Can you try a regular browser like Chrome or Firefox?> > Also, Site Publisher has been known to give some people issues (I've never> had luck with it myself). Perhaps consider just installing different> software. Softaculous has a lot of choices for website content management> systems that can be installed quickly.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic(922>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Recommended Posts