minekai1 Posted July 4, 2017 Share Posted July 4, 2017 (edited) I run online games on my website. Can you help to unsuspend account? Username: minekai1Server: tommyDomain: pelikaivos.tk Edited July 4, 2017 by minekai1 Link to comment Share on other sites More sharing options...
yashrs Posted July 4, 2017 Share Posted July 4, 2017 You're suspended for a "root symlink". I am not sure if this can be unsuspended.This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
wolstech Posted July 4, 2017 Share Posted July 4, 2017 That account cannot be unsuspended. A root symlink is where someone creates a folder symlink pointed to / (basically a virtual folder that shows the entire server's contents). It's very common on accounts that get hacked and is generally used to attempt to compromise the server. Please create a new account. Link to comment Share on other sites More sharing options...
minekai1 Posted July 4, 2017 Author Share Posted July 4, 2017 Is it work also create new account on same domain? What's different on Ricky server? Link to comment Share on other sites More sharing options...
bdistler Posted July 4, 2017 Share Posted July 4, 2017 What's different on Ricky server?server Ricky is down http://www.helionet.org/index/topic/28505-2017-06-21/and http://heliohost.grd.net.pl/monitor/ Link to comment Share on other sites More sharing options...
Krydos Posted July 4, 2017 Share Posted July 4, 2017 A root symlink is where someone creates a folder symlink pointed to / (basically a virtual folder that shows the entire server's contents).It should be noted that basically nothing can be seen when using a root symlink on our servers. It's just one of the first thing hackers do when they gain control of an account just in case they can get some information from it and therefore it's a really easy way to monitor for compromised accounts. Link to comment Share on other sites More sharing options...
minekai1 Posted July 4, 2017 Author Share Posted July 4, 2017 Root Admin, I asked to remove domain from suspended account, and I move to new account Link to comment Share on other sites More sharing options...
Krydos Posted July 4, 2017 Share Posted July 4, 2017 pelikaivos.tk is your main domain. Link to comment Share on other sites More sharing options...
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