HelioHost Posted April 14, 2017 Posted April 14, 2017 Hello,why is it that after opening a subdomain, i can't use its webmail?Are you out of service and no more functioning?
Krydos Posted April 14, 2017 Posted April 14, 2017 No, we're still functioning. I have tested sending a mail on both servers and it works. What is your username, and main domain?
HelioHost Posted April 14, 2017 Author Posted April 14, 2017 The johnny server does not work for webmail.The webmail opens but it takes forever to load.If i create another subdomain, its the same problem.Why is johnny server for free subdomain not working for webmail andalso why is the webmail login url not stable?If you try out a new webmail and it works, can i have the login url?How can i create a subdomain in other server apart from johnny server?For instance, i want to create a subdomain in stevie or tommy serverbut its always selecting the johnny server for me, why? On 4/14/17, Heliohost Support wrote:> No, we're still functioning. I have tested sending a mail on both servers> and it works. What is your username, and main domain?>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=27873>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted April 14, 2017 Posted April 14, 2017 I just tested webmail on the Johnny server and it opened in about 1.5 seconds and functioned just fine. Do you have port 2096 blocked for https://johnny.heliohost.org:2096/ ? Johnny is our unstable server that's why we allow so many free signups each day. If you don't care about uptime, but just want to create an account fast then Johnny is for you. Free signups on Tommy reset at midnight UTC, and usually fill up in an hour or two. If you don't want to wait until midnight UTC you can send a donation https://www.heliohost.org/tommy/ and you will receive a special link that will allow you to create a Tommy account whenever you want. Keep in mind also that you're only allowed to have one account, and having more than one without permission could result in all of your accounts being suspended. Here are the terms of service http://wiki.helionet.org/Terms
HelioHost Posted April 14, 2017 Author Posted April 14, 2017 Do you guys block country from accessing webmail?In that case, since you can open it from your end, help me open asubdomain so i could use its webmail. Please On 4/14/17, Heliohost Support wrote:> I just tested webmail on the Johnny server and it opened in about 1.5> seconds and functioned just fine. Do you have port 2096 blocked for> https://johnny.heliohost.org:2096/ ? Johnny is our unstable server that's> why we allow so many free signups each day. If you don't care about uptime,> but just want to create an account fast then Johnny is for you. Free signups> on Tommy reset at midnight UTC, and usually fill up in an hour or two. If> you don't want to wait until midnight UTC you can send a donation> https://www.heliohost.org/tommy/ and you will receive a special link that> will allow you to create a Tommy account whenever you want. Keep in mind> also that you're only allowed to have one account, and having more than one> without permissions could result in all of your accounts being suspended.> Here are the terms of service http://wiki.helionet.org/Terms>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=27873>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
HelioHost Posted April 14, 2017 Author Posted April 14, 2017 What country is your server so as to know the time for tommy server signup. On 4/14/17, Heliohost Support wrote:> Do you guys block country from accessing webmail?> In that case, since you can open it from your end, help me open a> subdomain so i could use its webmail. Please> On 4/14/17, Heliohost Support wrote:>> I just tested webmail on the Johnny server and it opened in about 1.5>> seconds and functioned just fine. Do you have port 2096 blocked for>> https://johnny.heliohost.org:2096/ ? Johnny is our unstable server that's>> why we allow so many free signups each day. If you don't care about>> uptime,>> but just want to create an account fast then Johnny is for you. Free>> signups>> on Tommy reset at midnight UTC, and usually fill up in an hour or two. If>> you don't want to wait until midnight UTC you can send a donation>> https://www.heliohost.org/tommy/ and you will receive a special link that>> will allow you to create a Tommy account whenever you want. Keep in mind>> also that you're only allowed to have one account, and having more than>> one>> without permissions could result in all of your accounts being suspended.>> Here are the terms of service http://wiki.helionet.org/Terms>>>> You may view the status of your ticket by visiting:>>>> http://www.helionet.org/index/index.php?showtopic=27873>>>> Thank you,>> Heliohost support>> http://www.heliohost.org/>> http://www.helionet.org/>>>>>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=27873>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted April 15, 2017 Posted April 15, 2017 No, we do not block any countries from accessing webmail. I restarted cpanel on Johnny and it seems to have reduced the load time on cpanel components like phpmyadmin and webmail. Tommy free signups reset at midnight UTC. All of our servers are located in silicon valley, California, USA.
HelioHost Posted April 16, 2017 Author Posted April 16, 2017 One more question.Signing up on tommy server permits free subdomain. Right? On 4/15/17, Heliohost Support wrote:> No, we do not block any countries from accessing webmail. I restarted cpanel> on Johnny and it seems to have reduced the load time on cpanel components> like phpmyadmin and webmail. Tommy free signups reset at midnight UTC. All> of our servers are located in silicon valley, California, USA.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=27873>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
wolstech Posted April 16, 2017 Posted April 16, 2017 Yes. All of our servers support free heliohost.org subdomains.
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