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Posted

Another request to free up a Stevie account!

username: hippo
domain: sss.heliohost.org
extra domains: sssnet.tk, *.sssnet.tk

I haven't managed a Tommy donation yet, but I'd like the account freed up so I can sign up as soon as I can manage.

 

Also, I had requested a recovery attempt for some directories in my old home folder (/home1/hippo). Will the account deletion affect this in any way?

Posted

Thanks.

 

Is there a deadline for downloading the backup? Can I afford to wait till the beginning of next month (Feb)?

Posted

I don't know how long we plan to make these available for, but I can't imagine them going away for at least another few weeks.

 

You don't need to set your new account up right away, but I'd say the sooner you download the archive, the better. That way you have it if/when backups are no longer available.

Posted

We'll need to delete the backups when Tommy's hard drive starts to get too full. We're not going to prevent people from creating accounts on Tommy simply because we have too much backed up data from old accounts. That's how Heliohost has always operated. We delete the oldest unused information as we need more space for new accounts.

  • Like 1
  • 2 weeks later...
Posted

I've been a happy camper on Stevie for several years, and am still so thankful for the great service you guys provide despite the last few hard months! You guys definitely go above and beyond.

 

One question: I just signed up for my new account on Tommy (since Stevie is gone forever), but it wouldn't let me reuse my old username. Is there any chance you guys can change it back to my old one, or has someone else already taken it?

Old username: nuk
New username: ukanuk (would prefer this changed back to nuk)
Domain: ukanuk.heliohost.org
  • Like 1
Posted

The only way to change your hosting username is to delete your account and create a new one. Are you sure the username matters that much? The reason you couldn't use nuk for your username is because your forum account already exists with that username.

Posted

It doesn't matter that much, it can stay ukanuk. I like using "nuk" to register for sites, but there's plenty where it's already taken and I have to use something else.

 

I just thought it strange because I used to have "nuk" as the username for both my hosting and forum accounts, and I had assumed I'd be able to have it that way again.

 

Thanks again for all you're doing!

  • Like 1
Posted

We'll need to delete the backups when Tommy's hard drive starts to get too full. We're not going to prevent people from creating accounts on Tommy simply because we have too much backed up data from old accounts. That's how Heliohost has always operated. We delete the oldest unused information as we need more space for new accounts.

 

Makes sense. About deleting the oldest unused information, I mean.

 

Just to let you know—I downloaded the backup, and have actually recovered all the files! I didn't expect to get all of them back—though this has taught me to be more regular about taking backups in the future.

 

Now to set up my new account. I'm actually looking forward to building my new /home on Tommy. To second nuk, thanks for running this great service!

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