efxi Posted January 1, 2016 Posted January 1, 2016 C-panel username: efxiServer: JohnnyMain domain: fort-creative.com Please help.
yashrs Posted January 1, 2016 Posted January 1, 2016 You were suspended for the following reason.Sending spam mail.Escalating as Krydos will have more information about this.
yashrs Posted January 1, 2016 Posted January 1, 2016 This support request is being escalated to our root admin.
wolstech Posted January 2, 2016 Posted January 2, 2016 It's New Year's Day, so you might need to give krydos a day or two.
Krydos Posted January 3, 2016 Posted January 3, 2016 We have received a complaint about your account. Please investigate and fix within 24 hours. Hurricane Electric Abuse Department support@he.net From scomp@aol.net Mon Dec 28 14:19:31 2015 Return-Path: <scomp@aol.net> X-Original-To: report@abuse.he.net Delivered-To: report@abuse.he.net Received: from smr-a01e.mx.aol.com (smr-a01e.mx.aol.com [204.29.186.241]) by abuse.he.net (Postfix) with ESMTPS id 7C18254030C for <report@abuse.he.net>; Mon, 28 Dec 2015 14:19:31 -0800 (PST) Received: from scmp-d009.mail.aol.com (scmp-d009.mail.aol.com [172.29.189.78]) by smr-a01e.mx.aol.com (AOL Mail Bouncer) with ESMTP id B20413800412 for <report@abuse.he.net>; Mon, 28 Dec 2015 17:19:30 -0500 (EST) Received: from scomp@aol.net by scmp-d009.mail.aol.com; Mon, 28 Dec 2015 17:19:23 EST To: report@abuse.he.net From: scomp@aol.net Date: Mon, 28 Dec 2015 17:19:23 EST Subject: Email Feedback Report for IP 64.62.211.131 MIME-Version: 1.0 Content-Type: multipart/report; report-type=feedback-report; boundary="boundary-1138-29572-2659438-19113" X-AOL-INRLY: johnny.heliohost.org [64.62.211.131] scmp-d009 X-Loop: scomp --boundary-1138-29572-2659438-19113 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit This is an email abuse report for an email message with the message-id of dca0a0af8868215536b833d1c5e854d5@fort-creative.com received from IP address 64.62.211.131 on Tue, 1 Dec 2015 10:28:36 -0500 (EST) For information, please review the top portion of the following page: http://postmaster.aol.com/Postmaster.FeedbackLoop.php For information about AOL E-mail guidelines, please see http://postmaster.aol.com/Postmaster.Guidelines.php If you would like to cancel or change the configuration for your FBL please use the tool located at: http://postmaster.aol.com/SupportRequest.FBL.php --boundary-1138-29572-2659438-19113 Content-Disposition: inline Content-Type: message/feedback-report Feedback-Type: abuse User-Agent: AOL SComp Version: 0.1 Received-Date: Tue, 1 Dec 2015 10:28:36 -0500 (EST) Source-IP: 64.62.211.131 Reported-Domain: johnny.heliohost.org Redacted-Address: redacted Redacted-Address: redacted@ --boundary-1138-29572-2659438-19113 Content-Type: message/rfc822 Content-Disposition: inline Return-Path: <bestefforts@fort-creative.com> Received: from johnny.heliohost.org (johnny.heliohost.org [64.62.211.131]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by mtaig-aaa04.mx.aol.com (Internet Inbound) with ESMTPS id 4632A70000083 for <redacted>; Tue, 1 Dec 2015 10:28:36 -0500 (EST) Received: from localhost ([127.0.0.1]:40650 helo=johnny.heliohost.org) by johnny.heliohost.org with esmtpa (Exim 4.82) (envelope-from <bestefforts@fort-creative.com>) id 1a3mr2-0006TY-Hb; Tue, 01 Dec 2015 07:28:32 -0800 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit Date: Tue, 01 Dec 2015 07:28:32 -0800 From: bestefforts@fort-creative.com To: redacted@indonesian-embassy.cz Subject: SALT PEANUT! SALT PEANUT! Message-ID: <dca0a0af8868215536b833d1c5e854d5@fort-creative.com> X-Sender: bestefforts@fort-creative.com User-Agent: Roundcube Webmail/0.9.5 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - johnny.heliohost.org X-AntiAbuse: Original Domain - aol.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - fort-creative.com X-Get-Message-Sender-Via: johnny.heliohost.org: authenticated_id: bestefforts@fort-creative.com X-Source: X-Source-Args: X-Source-Dir: x-aol-global-disposition: G Authentication-Results: mx.aol.com; spf=pass (aol.com: the domain fort-creative.com reports 64.62.211.131 as a permitted sender.) smtp.mailfrom=fort-creative.com; x-aol-sid: 3039ac1b01da565dbca36ad0 X-AOL-IP: 64.62.211.131 X-AOL-SPF: domain : fort-creative.com SPF : pass Dear Indonesia Mission to the Czech Republic, The subject is to create attraction to Rusmana Diana Best Efforts Translation Services of English and of Indonesian. 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efxi Posted January 4, 2016 Author Posted January 4, 2016 Please tell me what to investigate and to fix so my account can be reactivated I have tell my partner, who's AOL email account become the issue, to tell her AOL that email from bestefforts@fort-creative.com is not spam. There must be a mistake. What should I do next to reactivate my account?
Krydos Posted January 4, 2016 Posted January 4, 2016 We told you in September that your emails were spam and to find another way to send them. You sent your spam through our servers anyways. Sending spam is against the Terms of Service you agreed to when you created your account.
efxi Posted January 4, 2016 Author Posted January 4, 2016 And now, how I close all my relationships with heliohost.org and helionet.net?
wolstech Posted January 4, 2016 Posted January 4, 2016 You don't really need to do anything. Your hosting account will expire and delete itself in due time, and the forum account can simply be abandoned. Also, I am not surprised that email got reported. It's a textbook example of spam. I know that if it had been sent to me, it'd be flagged, reported, and thrown in spam automatically before I ever saw it.
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