robev Posted November 14, 2015 Share Posted November 14, 2015 For the past while my website cannot connect to it's mysql database.I read this post: http://www.helionet.org/index/topic/21935-website-down-for-two-weeks/page__pid__111398#entry111398 which said to delete and recreate the user, which fixed it.A week later it's not working. I saw this post: http://www.helionet.org/index/topic/22260-stevie-mysql-fixed/ which seems to be related. website: http://robbiewolfe.heliohost.orguser: robevdatabase: robev_blog Link to comment Share on other sites More sharing options...
wolstech Posted November 14, 2015 Share Posted November 14, 2015 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted November 14, 2015 Share Posted November 14, 2015 The database robev_blog should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data. Link to comment Share on other sites More sharing options...
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