affestat Posted September 17, 2015 Share Posted September 17, 2015 a. affestat b. stevie c. statistics.heliohost.org Link to comment Share on other sites More sharing options...
yashrs Posted September 17, 2015 Share Posted September 17, 2015 That account is not suspended. Link to comment Share on other sites More sharing options...
affestat Posted September 17, 2015 Author Share Posted September 17, 2015 It says "Account Suspended". I have renewed it and I can log in to Control Panel. All the files are there. But it's still suspended. And I have cleared the cache. Link to comment Share on other sites More sharing options...
wolstech Posted September 18, 2015 Share Posted September 18, 2015 Did you recently renew it for inactivity? I've been noticing that ever since the upgrade on Stevie, accounts can take a while to fully unsuspend. It shows as suspended for me as well. If it's still not working by tomorrow night, I'll escalate this for you. Link to comment Share on other sites More sharing options...
affestat Posted September 18, 2015 Author Share Posted September 18, 2015 Thanks! I'm not sure exactly when I renewed, but it's more than 24 hours ago. Link to comment Share on other sites More sharing options...
yashrs Posted September 18, 2015 Share Posted September 18, 2015 It is showing as active in the system, but is actually suspended. Escalating. Link to comment Share on other sites More sharing options...
yashrs Posted September 18, 2015 Share Posted September 18, 2015 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted September 18, 2015 Share Posted September 18, 2015 The account affestat has been unsuspended. Link to comment Share on other sites More sharing options...
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