affestat Posted September 17, 2015 Posted September 17, 2015 a. affestat b. stevie c. statistics.heliohost.org
affestat Posted September 17, 2015 Author Posted September 17, 2015 It says "Account Suspended". I have renewed it and I can log in to Control Panel. All the files are there. But it's still suspended. And I have cleared the cache.
wolstech Posted September 18, 2015 Posted September 18, 2015 Did you recently renew it for inactivity? I've been noticing that ever since the upgrade on Stevie, accounts can take a while to fully unsuspend. It shows as suspended for me as well. If it's still not working by tomorrow night, I'll escalate this for you.
affestat Posted September 18, 2015 Author Posted September 18, 2015 Thanks! I'm not sure exactly when I renewed, but it's more than 24 hours ago.
yashrs Posted September 18, 2015 Posted September 18, 2015 It is showing as active in the system, but is actually suspended. Escalating.
yashrs Posted September 18, 2015 Posted September 18, 2015 This support request is being escalated to our root admin.
Krydos Posted September 18, 2015 Posted September 18, 2015 The account affestat has been unsuspended.
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