Luigi123

Let me escalate this to find out what cause of making our server to get high load from your files. Escalating

Cron jobs doesnt make our servers to get high load. Its probably something you installed and it starts to get high load. Do you want me to escalate this to find out?

This support request is being escalated to our root admin.

I think its telling you that you need to use our nameservers to make it work. ns1.heliohost.org ns2.heliohost.org

Working now. Thanks.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohos...tners/hostgator

Is there a way I can change all the php files permission to 644 faster instead going over each folders?

All the php files?

So now what?

Why am I getting this error when I install Sourcebans? Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@hyten.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

I'm sorry, my csgo game server ip is: 192.99.0.216 And yes, I still need them for my other game servers.

Hi, I need to open udp and tcp port number 27025 for my csgo game server connect to my Sourcebans. Thanks.

Moved to Customer Service.

http://wiki.helionet.org/Moving_your_account

Oh I see. Thanks for pointing that out.

Moved to Questions.

No problem. Let us know if you need any help or any questions.

Moved to Customer Service.

When our root admin is online and sees this.

Your account is inactive. Please reactivate and deleted again. Please note that you cant delete your account on Johnny because is very slow. You need to try again later.

Please see https://www.helionet.org/index/forum/80-server-move-requests/

Johnny is severely overloaded and as a result is basically down for most people. This is a fairly common occurrence for the Johnny server, but it is a bit excessive today: http://heliohost.grd.net.pl/monitor/ We're looking into it. In the meantime, if you need a reliable, fast experience, we recommend switching to our Tommy server, which doesn't experience these issues. Ricky is also an option if you don't need Java or ASP.NET hosting.

Its archived and youre on Tommy Server. Escalating to have it restored.

Escalating to have it restored.

Its not suspended. Please clear your cache.