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Luigi123

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Everything posted by Luigi123

  1. Unblocked.
  2. Sounds good. Let us know if you have any questions.
  3. Luigi123

    Yup, It is already in use by another user. You will need to pick a different domain instead.
  4. Cloudflare doesn't cause our servers to get high load. It's normal.
  5. Oh right, silly me. I should check the registeration date first.
  6. The account name proevent on Ricky server, is that the one you want delete?
  7. Unblocked.
  8. Oh, I guess his Johnny account got deleted and created on Tommy account. That make sense.
  9. It didnt delete your account. Is this your cPanel username user848 that you want to delete?
  10. This support request is being escalated to our root admin.
  11. Oh ok. Thats is so weird.
  12. Maybe try to clear your cache and see if that works.
  13. This support request is being escalated to our root admin.
  14. Your IP was block for the following reason: Failed SFTP login Unblocked.
  15. You're on Tommy server. So you can change the php version 7.2 from this link: https://tommy.heliohost.org:2083/cpsess3134837870/frontend/paper_lantern/multiphp_manager/index.html#/config/
  16. Which account do you need to delete?
  17. Calm down with the caps. We will not help you if you continue using the caps. Anyways, since youre on Tommy server, you can deploy .war yourself by visiting this link: https://tommy.heliohost.org:2083/cpsess0045333165/frontend/paper_lantern/java/index.live.php?login=1&post_login=59421620806432
  18. No problem. Let us know if you have any questions.
  19. Im not sure why it didnt work for Bailey, but one time I got stuck on the mobile page on my PC, then Wolstech has fixed for me and then it works.
  20. They already increased on Tommy Server, but im not sure if they going to increased again in future.
  21. I would recommend you move to Tommy Server where you will have less max_users_connections errors and they increased already. Please see our news post for more info: https://www.helionet.org/index/topic/30219-max-user-connections-raised/?fromsearch=1
  22. This support request is being escalated to our root admin.
  23. Its archived and youre on Tommy server. Escalating.
  24. Moved to Customer Service. Also, if youre on Tommy Server, you can change the php version yourself under the software call MultiPHP Manager.
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