Luigi123

It's archived. Escalating to have it restore it.

Moved to Customer Service.

Finally, it works. Thanks.

Unblocked.

5.6

Hello, I am trying to install a Bright Game Panel on my Tommy account, but it requires to install Bzip2 extension for php. Can you install that for my Tommy account? Thanks.

Thank for your donation for keeping our business running. Escalating.

Moved to Questions.

We dont install Java manually on Johnny server. If you want Java to be installed in a few hours on your account, I would recommend you move to Tommy Server.

Your IP was block for the following reason: Failed IMAP login Unblocked.

Thank you for your donations to keep our business running. We appreciate it. Escalating.

This support request is being escalated to our root admin.

Your account has been archived and you're on Tommy server as well. Escalating to have it unarchived.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. I also split your post into this thread to make it organize on this forum and instead posting in someone's thread.

Thank you for the donation to keep our business running. We really appreciate. Escalating.

He had two accounts, so actually he did need to delete that.Oh I see.

You dont have to delete your account from Johnny and make a new account on Tommy. The best way to move your account with all of your files to Tommy Server, and instead waiting for Tommy Server signup to be open in 24 hours, is to make a donation from this link: https://www.heliohost.org/donate/, then after that, you give us your transaction ID and Krydos will move you to Tommy Server. Let us know if have any questions. Just a quick note that you can donate any amount that you want.

No problem. Let us know if you have any questions.

No problem.

When Krydos sees your transaction ID, he will move you to Tommy server. Let us know if you have any questions.

My time zone is in CDT and I live in Winnipeg, Manitoba, Canada.

Thank you for your donation. Escalating.

Unblocked.

Oh alright. Then im going to escalate it to Krydos and see what he can do. Escalating.

Moved to Customer Service.