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Luigi123

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Everything posted by Luigi123

  1. Cloudflare doesn't cause our servers to get high load. It's normal.
  2. I like to mention that when you upload your files to FTP or cPanel, but you dont like to upload on the Index main page, you can create and name the folder and upload your files in that folder. From there, when youre ready to see your new site, you just enter treetransplanting.net/the folder you name it. Thats it. Works easy.
  3. Oh right, silly me. I should check the registeration date first.
  4. I check your domain and its not down. Its just your ssl is not secure properly.
  5. I think we do support on Johnny. Krydos will see this when hes online.
  6. The account name proevent on Ricky server, is that the one you want delete?
  7. Unblocked.
  8. Oh, I guess his Johnny account got deleted and created on Tommy account. That make sense.
  9. It didnt delete your account. Is this your cPanel username user848 that you want to delete?
  10. This support request is being escalated to our root admin.
  11. Oh ok. Thats is so weird.
  12. Maybe try to clear your cache and see if that works.
  13. This support request is being escalated to our root admin.
  14. Your IP was block for the following reason: Failed SFTP login Unblocked.
  15. You're on Tommy server. So you can change the php version 7.2 from this link: https://tommy.heliohost.org:2083/cpsess3134837870/frontend/paper_lantern/multiphp_manager/index.html#/config/
  16. Which account do you need to delete?
  17. Calm down with the caps. We will not help you if you continue using the caps. Anyways, since youre on Tommy server, you can deploy .war yourself by visiting this link: https://tommy.heliohost.org:2083/cpsess0045333165/frontend/paper_lantern/java/index.live.php?login=1&post_login=59421620806432
  18. No problem. Let us know if you have any questions.
  19. Im not sure why it didnt work for Bailey, but one time I got stuck on the mobile page on my PC, then Wolstech has fixed for me and then it works.
  20. They already increased on Tommy Server, but im not sure if they going to increased again in future.
  21. I would recommend you move to Tommy Server where you will have less max_users_connections errors and they increased already. Please see our news post for more info: https://www.helionet.org/index/topic/30219-max-user-connections-raised/?fromsearch=1
  22. This support request is being escalated to our root admin.
  23. Its archived and youre on Tommy server. Escalating.
  24. Moved to Customer Service. Also, if youre on Tommy Server, you can change the php version yourself under the software call MultiPHP Manager.
  25. It might be a server crash. Escalating.
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