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Luigi123

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Everything posted by Luigi123

  1. Luigi123
    It’s archived. Escalating to have it restored.
  2. Luigi123
    Moved to Customer Service.
  3. Luigi123
    This support request is being escalated to our root admin.
  4. Luigi123
    This support request is being escalated to our root admin.
  5. Luigi123
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  6. Luigi123
    Unblocked.
  7. Luigi123
    This support request is being escalated to our root admin.
  8. Luigi123
    Moved to Customer Service.
  9. Luigi123
    Unblocked.
  10. Luigi123
    Please clear your cache.
  11. Luigi123
    Moved to Customer Service.
  12. Luigi123
    No problem.
  13. Luigi123
    This support request is being escalated to our root admin.
  14. Luigi123

    help

    Luigi123 replied to fsstudio's topic in Customer Service

    Moved to Customer Service.
  15. Luigi123
    You sure? The "Errors log" should be inside the cPanel. EDIT: If you scroll down to "Metrics", you should see the "Errors log".
  16. Luigi123
    This support request is being escalated to our root admin.
  17. Luigi123
    Moved to Customer Service.
  18. Luigi123
    Unblocked.
  19. Luigi123
    This support request is being escalated to our root admin.
  20. Luigi123
    This support request is being escalated to our root admin.
  21. Luigi123
    This support request is being escalated to our root admin.
  22. Luigi123
    Moved to Customer Service.
  23. Luigi123
    This support request is been escalated to our root admin.
  24. Luigi123
    This support request is being escalated to our root admin.
  25. Luigi123
    Moved to Customer Service.
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