Luigi123

Alright, I have filled out the database details. What do I do next?

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

This support request is being escalated to our root admin.

Plus, I don't know how to open a connection to mysql with this code: $db=mysqli_connect($host,$user,$pwd,$db); Can you tell me the steps what to do so I can get this fix?

Which php file do you want to me to post here?

In which file do I add the code? Sorry I’m asking too many questions. I’m just trying my best to get this fix.

How do I do it in order to open a connection for mysql?

This support request is being escalated to our root admin.

Do I have to request to open connection for mysql?

Moved to Customer Service.

Yes, I have filled out correctly.

I will escalate this to our root admin to help you with that. Escalating.

Hello, Why am I receiving this error when I try to install a donation website for my community?: Fatal error: Call to a member function listGroups() on null in /home/luigi123/public_html/donations/index.php on line 113 Also, when I try to login, I receive this error as well. Unable to open connection to MySQL server.

That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

Moved to Customer Service.

Moved to Customer Service.

Welcome to the community!

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

No problem.

Moved to Customer Service.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Unblocked.

It’s working for me. Please clear your cache. Moved to Suspended and Queued Accounts.

Translate from translate.google.com: I am not understanding why, since when I redirected my domain to panel.heliohost.org it becomes so "Account Queued", note imoveisamurel.site, how can I solve this?