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Sove

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Everything posted by Sove

  1. Might be a better option to use a better client,
  2. All MyBB installations I have done from softaculous have got the same problem at some point. I haven't tried a manual install and see what happens, though.
  3. Did you create an account for FTP? Your cPanel account doesn't work for FTP.
  4. Believe it or not, we do still officially support Frontpage because it gets us more points on some free webhost ranking sites. I just wasn't aware that anyone was still using it. Yes, I just thought you finally removed it.
  5. Please post the following information: a. your HelioHost username b. the server your account is on c. your HelioHost main domain This seems to be another cPHulk (brute-force protection) lockout, though.
  6. Perhaps you were adding something that requires database changes? If I were you, I'd take the extra effort of getting absolutely sure what each thing you add does, you have already been suspended a few times from wordpress related malware.
  7. I remember the Cron Jobs page having a red message directly telling this. How can anyone miss that?
  8. ^To make it clear. When caught phishing or committing any other illegal act, whether it was by you or someone who has gained access to your account (you are responsible for everything that happens on your account), you lose the privilege of having your files backed up (this is actually your own responsibility, staff only offers to back up suspended accounts out of good will). Your account cannot and can never be unsuspended or backed up. Staff checks the validity of each report and has determined it legit, case closed.
  9. Johnny has more features and offers higher limits for the users, so it's not as stable as Stevie. If you don't need Java or ASP.NET, Stevie is a better option for you.
  10. As this is your third suspension for the same reason, I'd suggest you to fix whatever vulnerability you have on your site. It's either a bad CMS plugin (many of which are nothing but backdoors), or you just have vulnerable code.
  11. It takes up to 24 hours for the subdomain to work.
  12. I remember a warning being sent a few days before suspension, followed by a suspension email later.
  13. You have been suspended multiple times for malware and high load, so my guess is that both are intentional. Considering your domain name, it's not even that unlikely.
  14. Did you use something like gameofstocks.net/cpanel to log in? The link to cPanel must end in .php, and the best way to do that is to login from heliohost homepage, otherwise the logins are not counted.
  15. What is your site about, and what does it contain? It's been suspended again, so I can't look myself.
  16. That's not how it works. You are offering your machine, not the IP, and you don't hold ownership of ISP assigned IPs.
  17. You are probably using a website template, which either has vulnerable code, or is specifically made for email spam.
  18. Which will suspend you as well, if their antivirus detects your file as malware. Guess that's their fault, then as well.
  19. http://forums.modx.com/thread/80701/modx-evolution-1-0-6-and-prior-unauthorized-manager-access#dis-post-444667 Could be related.
  20. I checked your site before it got resuspended. There's no way your site would send 3000 emails as fast as Tjoene said earlier. I believe you are using a ready template for your site, which either has a vulnerable mail function, or it is purposefully made to send spam.
  21. Sove

    Suspended

    http://www.heliohost.org:2082/frontend/x3/index.html This did work for the previous warning so that url should work.
  22. What could be the reason that i got my account suspended for inactivity even though i log in to the cPanel index page at least once a week?
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