Shinryuu

Not sure why your account is still queued, sometimes it takes up to 48 hours if the server has high load. However users are limited to one account and I see you already have an account:

conexaob, 2013-04-08, Johnny, conexaobrasil.heliohost.org

Is there a reason you need another?

Both sites are unsuspended pending stopbadware's manual independent review, be sure to keep track of your sites' malware status.

The DNS settings are correct, you shouldn't have a folder in ~/public_html, that only happens for addon domains and cPanel creates the folders on its own. I'm not sure why it isn't working in your case, perhaps an admin can look at it.

This was mentioned in IRC and been installed, it should now be working.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

If you still see the suspended page, please clear your cache.

Sorry for the late response, the reason for the delay was I was contemplating whether I could trust you. This is your third high load suspension and we go by three strikes and you're out. The only reason I even considered an unsuspension here was because you said you would uninstall rapidleech, but I've finally come to a conclusion.

Rapidleech isn't barred from the server but overuse of it is noticeable as it creates high load, this is your third suspension and you are just now saying you want to uninstall it. You had nearly 2 months since Krydos warned you about the issues rapidleech causes and you did nothing in that time frame. Furthermore, if I do unsuspend your account I can't verify that you do remove it nor can I verify beforehand whether there is any copyright material on your account from your use of rapidleech, which let's face it, that's what it's really used for.

It is because of these factors that I will not grant your unsuspension request.

The domain plr-gold.tk doesn't have NS records set, it actually has conflicting A entries as well. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=plr-gold.tk&rec=ALL

I'm not sure what you're asking, but once you successfully add your domain to the parked list in cPanel then your domain is parked.

The account tberry has now been unsuspended, let us know if you need anything else.

If you still see the account suspended page, please try clearing your cache.

CPanel will reflect the change in main domains, since you said you've configured gaddons.org and parked it already you'll have to remove it from cPanel's parked domains interface and use the domain change tool.

This really shouldn't affect you since you're already seeing a queued page on gaddons.org, it'll be there just as long.

Alright, but first I'd like to make sure, is 'tberryng' one of your accounts?

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost.

A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish.

If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example:

user1: unsuspend

user2: backup

user3: backup, idontreadrules.com

user4: thoughticouldgetawaywithit.org

Try now.

EDIT: Actually, on closer inspection, I'm resuspending the account.

As mentioned in IRC you'll have to wait 24 hours, this is for any domain action such as subdomain creation, addon or parked domains, or main domain changes.

I'm not seeing where the advantage of using no-ip is, but if you want to link your domain without having set the NS entries the only way is with the domain change tool.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days.

If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Your domains were originally blacklisted by GFI in december, since that time picrofo was suspended and cleaned his account, gourav you recreated yours, so it's possible that the reports are outdated which is why we asked a review be done. Even if we unsuspended your accounts your users would receive browser warnings about malware, which might scare them off. In the meantime I think we should wait and see what their review concludes.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

If you still see the suspended page, please clear your cache.

To clarify your account had 1114% more CPU usage than second highest CPU usage account. So it sounds like sloppy programming's to blame.

Under custom DNS use ns1.heliohost.org and ns2.heliohost.org, then in cpanel, after waiting for your dns changes to propogate, go to parked or addon domains and add your new domain; a parked domain shows the same content as your main site, an addon domain is it's own website separate from your main domain.

Merged topics since it's the same deal.

@gourav: we received a malware report from a third party and requested a review of the information be done, to stay up-to-date visit http://www.stopbadware.org/clearinghouse/search?url=http://gourav.info/

Your account was suspended because we received a report of malware from a third party. A request to review your account has been sent in and you can keep watch over new developments at http://www.stopbadware.org/clearinghouse/search?url=http://picrofo.tk/

There are no DNS records associated with that domain. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=ywander.com&rec=ALL

we cannot unsuspend, backup or delete your account.

We received a DMCA takedown notice pertaining to your site, we cannot unsuspend, backup or delete your account. We will fully cooperate with any and all law enforcement requests in this matter.

I think this covers what you're asking: http://www.helionet.org/index/topic/10963-web2py/