HelioHost

Could you check my account to see if the SSL is working? I got an email saying that the let's encrypt couldn't be issued or something. On Wed, Dec 11, 2024 at 11:13?AM HelioHost Support wrote: > I've reset your account as requested. You should receive an email shortly > so you can take the next steps to recreate it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63102 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

You misinterpreted it, I didn't mean to shout, I just pointed out in capital letters what decision I was making, thank you anyway. El mi?, 11 de dic de 2024 1:58 p. m., HelioHost Support < support@heliohost.org> escribi?: > Please do not spam the support team with multiple requests for the same > thing. All staff members are volunteers who help out when we have free time > AND THERE IS ABSOLUTELY NO NEED TO SHOUT AT US IN ALL CAPS. Your query is > being handled here: > https://helionet.org/index/topic/63105-hh422199-my-account-is-suspended/ > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63108 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: mropaspa, Server: Johnny, Main domain: mropaspa.helioho.st First we had an account that we used, but when we realized we were wrong. So we decided to create another account and start using it. Today we realized that we had to delete the first account that we no longer used. But when we tried to enter it to delete it, it no longer let us enter either of the 2 accounts because they are suspended BUT WE ONLY WANT TO RECOVER THE ACCOUNT THAT IS REGISTERED WITH THE EMAIL "mropaspa@gmail.com". What can we do? [image: image.png]

We want recover one of ours account On Wed, Dec 11, 2024 at 12:40?PM HelioHost Support wrote: > Your message (My account is suspended) has been assigned the tracking ID > [HH#422199]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#422199] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63105 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: mropaspa, Server: Johnny, Main domain: mropaspa.helioho.st We want keep the mropaspa@gmail.com account

I want keep mropaspa o mropaspa@gmail.com account On Wed, Dec 11, 2024 at 12:43?PM HelioHost Support wrote: > They're suspended because you created more than one account. Users are > only allowed one account. Which one do you want to keep? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63105 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: mropaspa, Server: Johnny, Main domain: mropaspa.helioho.st First we had an account that we used, but when we realized we were wrong. So we decided to create another account and start using it. Today we realized that we had to delete the first account that we no longer used. But when we tried to enter it to delete it, it no longer let us enter either of the 2 accounts because they are suspended. What can we do? Enviado desde Correo para Windows

Username: thewarzone, Server: Tommy, Main domain: thewarzone.heliohost.us I was wondering if I could get an account reset so I can start fresh for when I am able to move to Morty.

Yes it is working now.Thanks again. Yahoo Mail: Search, Organize, Conquer On Wed, Dec 11, 2024 at 4:24, HelioHost Support wrote: It looks like, after Tommy's maintenance was finished, your account was created as normal on Tommy about 2.5 hours ago. Is everything working for you now? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=63100 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

Username: puspus, Server: Tommy, Main domain: puspus.helioho.st Hi, that's ok I'll just wait then. Thank you for what you guys have done for Heliohost. I hope everything goes well. Regards,Ted Yahoo Mail: Search, Organize, Conquer On Wed, Dec 11, 2024 at 0:09, HelioHost Support wrote: Hello, Thanks for the donation! We just wanted to send you an email to let you know that we're doing some repairs on our Tommy server right now so there is a bit of a delay getting your account created. If you would like we can create your account on Morty instead to get you started, and then once Tommy is fully repaired we can move you to the server you signed up for. Just reply to this email to let us know. If we don't hear back from you we will just create your account on Tommy in an hour or two once the maintenance is done. HelioHost Support https://heliohost.org https://helionet.org

Username: pieterkeeve, Server: Tommy, Main domain: pieterkeeve.com Hi Can you please help me, my website: http://pieterkeeve.com/ changed after last renewal. It seems like it only shows the html code, my css and my javascript code don't work. It also is not able to show my secure site: https://pieterkeeve.com/ Can you please tell me what went wrong? -- *Best regards,* *Pieter Keeve +27723784048https://pieterkeeve.com/ *

Username: rentouhu, Server: Johnny, Main domain: rentouhu.helioho.st Dear Heliohost, I would like to delete my account. Username is?rentouhu and email is rentouhu@mailfence.com Apologies for the trouble. Sincerely, ? Rentouhu -- Sent with https://mailfence.com Secure and private email

Username: viosrio, Server: Johnny, Main domain: viosrio.helioho.st > ??????| ?????????? ?????: > Hey Usta Hostingde Bir Ka? Adet Sorun Ya??yorum Bu .htaaccess Ama Configde > Kapal?yd? Bende Anlam Veremiyorum Scripitim Sa?lamd?r Smm Panel Yap?m ??in > E?er ?zniniz Olursa Hesab?m? S?f?rlamak Ve Hosting ??inde Tekrardan > Yap?land?r?lmak ??in Yapabilirmiyiz Usta > > Yandex Translate: > English: Hey, Master, I'm Having a Few Problems With Hosting > This.htaaccess, But Configure Was Turned Off, I Don't Understand, My Script > Is Intact, Can We Do It To Reset My Account And Reconfigure It In Hosting > If We Have Your Permission For Smm Panel Construction, Master >

This is noted. On Thu, Dec 5, 2024 at 2:16?PM HelioHost Support wrote: > No. You're just one of several thousand websites on the same server, and > doing that will let you access other people's data. If you need root access > you'll need to buy a VPS. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63055 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: gregorymwangi3, Server: Johnny, Main domain: gregorymwangi3.helioho.st Hi. Kindly grant me all privileges as the root user. I cant do most of the activities. Database ??:? gregorymwangi3_testdb Host ?????????:? gregorymwangi3.helioho.st Plan????????? :? HelioHost Free Thanks. Sent from Mail for Windows

My phone. This person has created a fake workspace and added me as a employee On Wed, Dec 4, 2024, 8:51?PM HelioHost Support wrote: > History of what? What device info? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63052 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I would have no idea on what it is. I just found your company in the history and device info On Wed, Dec 4, 2024, 6:55?PM HelioHost Support wrote: > What's your/their username so we can further investigate this. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63052 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A I believe someone is monitoring and hacking my accounts using your service please help

https://i.hizliresim.com/cq5iw5d.jpg ERROR LOGS -- --- English: master is now giving an error even though I entered the database information correctly, I couldn't find a solution > >

Username: viosrio, Server: Johnny, Main domain: viosrio.helioho.st HEY DATABASE ERROR PASAWWORD TRUE ?

Hello, I tried to connect to the forum this afternoon and received a banned message. Did i infringed any rules? Regards, Semaphorea Envoy? avec la messagerie s?curis?e [Proton Mail.](https://proton.me/mail/home) ------- Forwarded Message ------- De : HelioHost Support Date : mardi 3 d?cembre 2024 ? 18:59 Objet : Re: [HH#357245] Memory Consumption ? : semaphorea@protonmail.com > It also seems like common sense to me that should try to fully understand the command that you're running prior to running it, but people copy/paste the dumbest stuff without any idea what they're doing. It's almost like they want to be suspended. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63031 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/

Username: semaphorea, Server: Tommy, Main domain: latekantique.helioho.st Hello, I can see that on Plesk, node application use Passenger by default. As developer, i have nothing to do to use it. I implemented the server like it is advice for express application. Nevertheless, i switched off node to avoid the pb mentioned yesterday, but still encounter a huge use of memory during the night. I wonder if there is a way to clear the memory when i stop node ? I am searching informations about garbage under Node. At 10h UTC my node server was down and memory consumption still increase 70.50 GB If it continues it will overflows the limit in the day and i have nothing to stop it. For now, i can not use the server without increasing the pb and risked suspension. Thank you Semaphorea Envoy? avec la messagerie s?curis?e [Proton Mail.](https://proton.me/mail/home)

Username: jrcanelon75, Server: Johnny, Main domain: tanklevel.helioho.st Dear People of Helioshost I want to migrate my account to a Tommy plan. What should I do? I want the Morty plan. When the morty plan will be available? How can I check how many K of CPU per day I used? I don't want my account deactivate by CPU daly Best Regards JOSE CANELON -- Este correo electr?nico ha sido analizado en busca de virus por el software antivirus de Avast. www.avast.com

Username: eunusctg, Server: Tommy, Main domain: eunus.heliohost.us Dear Heliohost team I mistakenly choose subdomain, but now I can?t change domain. I will be more greatful when you change my domain https://eunus.heliohost.us to https://techtunes.eu.org Here is my detail Mohammad Eunus Username : eunusctg Domain : https://eunus.heliohost.us Thank you so much

I just signed up for an account. I want to install concrete5. The script fails there. Those are the two steps I?ve taken if that helps. The script should auto install as it says. Thanks > On Nov 27, 2024, at 9:05?PM, HelioHost Support wrote: > > ? Hello and welcome to HelioHost! Sorry to hear you're having trouble with your code. If you'd like help troubleshooting the issue, we'll need a little more information from you to help you figure out the problem. First, I'd recommend checking the error logs for your site since they'll often provide more information on what caused the error. You can view the error logs by following the steps here: https://wiki.helionet.org/tutorials/plesk/view-error-logs After you check the error logs, it should be more clear to you what the issue is with your site. If you are not sure what an error means, please either: 1) Provide the complete error message text or 2) Take a screenshot of the error, upload it to an image sharing site (like Imgur, for example) and send us the link to the screenshot. If you try to attach a file of the screenshot when emailing our support address, the attachment will be removed, and we won't be able to see it. 3) Another way to share a screenshot would be to log in to the forum and make a post using your forum account, where you could upload the image file to your post. All technical support is done by volunteers. We'll be happy to try to help you narrow down the problem once we have more information about what you're trying to do and the error messages you're getting. Thanks! > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62999 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >