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HelioHost

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  1. When it's available to register, you type it, it doesn't work. Is it possible for you to create an account for me later? Le jeu. 31 juil. 2025 ? 18:48, HelioHost Support a ?crit : > According to Google translate you said: Free registration on Johnny > doesn't work I reviewed the Johnny signups from the last 24 hours, and have > confirmed that Johnny signups do work exactly as expected. We've been using > the same basic signup code for Johnny for several years now and I see no > signs that it has stopped working. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65158 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  2. les inscription gratuit sur Johnny ne marche pas Le mer. 30 juil. 2025 ? 18:02, HelioHost Support a ?crit : > You can signup for the free Johnny plan by going to > https://heliohost.org/signup/ and clicking the tile labeled Johnny. > Please be aware that free signups open twice a day at midnight UTC and noon > UTC. Sometimes they fill within a second and sometimes they can stay open > for an hour. It just depends on how many people are trying to signup. Since > some people have difficulty signing up for the free plan we made a page > with helpful tips on how to get an account > https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny Let > us know if you have any other questions. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65158 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  3. Username: giuliodinatale, Server: Morty, Main domain: giuliodinatale.it Ciao, si stavo provando a creare un profilo a un mio amico, pero pagando con il mio paypal essendo che lui non riusciva, la sua email ? lombardonicolo49@gmail.com > Il giorno 30 lug 2025, alle ore 22:19, HelioHost Support ha scritto: > > Hello, > > We noticed you tried to signup for a second Morty account, but it didn't work because you used an email address that already has an account associated with it. Were you trying to create a second account, or add funds to your existing account? Let us know how we can help. > > HelioHost Support > https://heliohost.org > https://helionet.org
  4. I'M WAITING IN LINE BECAUSE I HAVE NO MONEY and I speak perfect English Le mer. 30 juil. 2025 ? 16:01, HelioHost Support a ?crit : > Vous pouvez faire la queue ou faire un don de 1 USD pour recevoir > instantan?ment une invitation ? Tommy. De plus, n'oubliez pas que la > majorit? de notre communaut? parle exclusivement anglais. Si vous avez des > difficult?s ? communiquer en anglais, vous pouvez utiliser un logiciel de > traduction. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65158 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  5. merci pour votre reponse Le mer. 30 juil. 2025 ? 14:57, HelioHost Support a ?crit : > Your message (Demande d'ouverture de compte gratuit sur HelioHost) has > been assigned the tracking ID [HH#772524]. One of our volunteer community > members will reply to your email as soon as possible. > > Please include the string [HH#772524] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65158 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
  6. Username: N/A, Server: N/A, Main Domain: N/A Bonjour l??quipe HelioHost, Je suis ?tudiant d?veloppeur, actuellement en train de r?aliser un logiciel. Je souhaite h?berger ce projet sur HelioHost, car j?ai besoin d?un h?bergement gratuit qui accepte les proc?dures stock?es et fonctions MySQL. Voici les informations n?cessaires pour la cr?ation de mon compte : - Nom complet : Jo?l Fodjeu - Nom d?utilisateur souhait? : guest237 - Email : joelfodjeu@gmail.com - Mot de passe souhait? : (removed) - Serveur souhait? : Tommy (ou Ricky si Tommy est satur?) Merci beaucoup pour ce merveilleux service que vous proposez aux d?veloppeurs. Je suis pr?t ? attendre la file d?attente s?il le faut. Bien cordialement, Jo?l Fodjeu
  7. Username: khaled2005marei, Server: Tommy, Main domain: moodlna.helioho.st hi I just need a help to add a new domain to my account username : khaled2005marei domain : support.atspass.me thank you, khaled marei
  8. Username: dariotorregrossa, Server: Johnny, Main domain: dariotorregrossa.helioho.st Good morning, I have created a database with plesk. I would like to use it with PgAdmin and I would like to enable the remote access. localhost:5432 database name: dariotorregrossa_heliobrain user name: dariotorregrossa_master Can you help me? Thanks Dario *----* *Dr-Ing. Dario Torregrossa* *Linkedin:* *https://www.linkedin.com/in/dario-torregrossa/ * *Lux Mobile: +*352661489176 *email: dariotorregrossa@gmail.com * CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.
  9. I planing to pause my server until september 25. Can I? On Sat, 26 Jul 2025 at 21:41 HelioHost Support wrote: > Yes, our standard policy for unpaid VPS is to hold on to the data for 30 > days in case the customer comes back and starts paying again. If you hadn't > emailed us your VPS and all the data on it would be available to power on > at any time until 2025-08-27. Let us know if you need this to be extended > further. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65126 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  10. VPS number: 135, VPS ID: 713 Can I pause my server until I want? I?m in holiday trip On Sat, 26 Jul 2025 at 21:22 HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Rahmonovme, > > Your VPS payment of $4.00 USD is 5 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
  11. Thanks, finally i cant access to the stats, thanks again for the support El vie, 25 jul 2025 a la(s) 5:59?p.m., HelioHost Support ( support@heliohost.org) escribi?: > Try this: 1. Login at https://heliohost.org/login/ 2. Continue to Plesk. > 3. Websites & Domains from left menu. 4. Click your domain. 5. Click > dashboard under your domain. 6. Click Connection Info. 7. Under system user > credentials click the edit pencil to the right of password. 8. Enter a new > password. 9. Try logging in to web-stats with username palaciospoa (all > lower case letters) and the new password you just set. Let us know if it > works. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65112 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  12. Just ascii characters, i currently also do the change of the password using the "reset" feature... Still only acces on ftp and dashboard, but stats dont grant access [image: image.png] El vie, 25 jul 2025 a la(s) 1:14?p.m., HelioHost Support ( support@heliohost.org) escribi?: > Are you using any accented characters or UTF-8 characters? We recommend > just using ASCII characters for passwords. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65112 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  13. Username: joxprepper, Server: Tommy, Main domain: joxprepper.helioho.st hello, i need to add my own domain prepp.it how can i do it? thank you On Fri, Jul 25, 2025 at 10:31?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Joxprepper, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
  14. I followed your instructions Changing the password in the dashboard... But I still can't get access to the stats, i got 1 pass for the dashboard the "new one" and relogin with that success, the password on the ftp is the "old one" tried several times login with success I tried to get access with both in stats but none of them works El vie, 25 jul 2025 a la(s) 11:08?a.m., HelioHost Support ( support@heliohost.org) escribi?: > By default the webstats are protected by your FTP password. You have two > options if you can't login. 1. Change your password. Sometimes the > passwords can get out of sync, where you can login to one thing, but not > another. If you change your password it should sync everything up so they > all use the same password again. 2. Disable password protection on the > webstats entirely. If you do this you'll need to wait up to 2 hours for the > password protection to go away, and then anyone can see your webstats. Only > do this if you don't have private data in your webstats since every random > bot on the internet will be able to access it. If you can't login to the > forum you can reset your forum password with this link. > https://helionet.org/index/lostpassword/ Keep in mind this link only > changes your forum password, not your FTP or Plesk passwords, etc. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65112 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  15. Username: palaciospoa, Server: Johnny, Main domain: palaciospoa.helioho.st Hi, I was trying to access to my site stats in: https://palaciospoa.helioho.st/plesk-stat/webstat-ssl https://palaciospoa.helioho.st/ftpstat But i don't have success, my same user palaciospoa could access to dashboard and plesk so i dont know what is happening. Extra info I tried to get access to forum but i cant neither log in there Kind regards
  16. Username: sandcastle, Server: Johnny, Main domain: vkvchamber.heliohost.us I loaded up my site, ib.heliohost.us, only for it to redirect to https://heliohost.org/status/info-needed/. My account is deactivated now What part of the terms of service did I break? I've never had anything against Heliohost. Looks like someone at Helionet manually reviewed my site, which was in its private phase (I was just about to nuke the site and its database and re-install vichan, before opening to the public). What's wrong with running an imageboard?
  17. No? They like opened and closed in a second. On Wed, 23 Jul, 2025, 7:34 am HelioHost Support, wrote: > Free signups were open for 57 minutes yesterday. Maybe you should have > tried signing up then? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65091 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  18. I like am unable to afford one. The free ones are just full instantly and my family doesn't just let me be in that level of isolation to do it easily. On Tue, 22 Jul, 2025, 10:24 pm HelioHost Support, wrote: > What error did you get while signing up for the Tommy plan? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65091 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  19. VPS number: 55, VPS ID: 412 Hello, yes, please, proceed with the rebuild, thanks. On Tuesday, July 22nd, 2025 at 11:51 AM, HelioHost Support wrote: > Hello Pepitogalvis, > > We received an email this morning that your VPS was hosting a phishing site, so we powered it off. When a VPS gets hacked like this we require the user to do a rebuild. It looks like you were running Ubuntu 22. We recommend taking this opportunity to upgrade to Ubuntu 24 as well. Generally we don't provide backups of hacked VPS that were involved in crime, because the backups could contain stolen credit card numbers, stolen passwords, etc. We recommend restoring from your most recent clean backup. Let us know when you're ready to proceed with the rebuild. > > HelioHost Support > https://heliohost.org > https://helionet.org
  20. Username: N/A, Server: N/A, Main Domain: N/A Hi - I'm Vishwas Kumar / Lab18bke. I'm a passionate developer and gamer. I was looking for a Hosting Service where I could host my websites, projects, etc. The Johnny Plan could never be achieved by me due to real life issues. I request you all to understand the condition I'm in and help me out. I would really appreciate it. I just need something like 2GB Storage or 1GB is fine (Tommy $7 / $2 Plans). Have a Good Day. Looking forward to hearing from you. Regards.
  21. VPS number: 111, VPS ID: 671 hi guys. sorry to be a pest. currently, none of my sites are live. this is an error i've never seen before: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection. please advise. thank you! On Thu, Feb 6, 2025 at 12:12?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Jsabarese, > > Please find details of the VPS below: > > Username: jsabarese > Password: > IPv4: 65.19.154.77 > IPv6: 2001:470:1:1ee::111 > SSH Port: 22 > Memory: 1 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu24 > Domain: vps111.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
  22. Hi guys I used the stripe link you gave me and I think it worked. But I was puzzled as it had NOK 105.94 but supposedly this is the same as US10. Anyway I am in Australia. Curious if I wanted another year can use this same link again? kind regards Stephen Buckley On Sat, Jul 19, 2025 at 12:22?PM HelioHost Support wrote: > Sorry to hear about your donation issues. If you want to add an additional > year to your Morty account you can use this link > https://buy.stripe.com/8x23cx77M9szc7D4Gpco008 That should charge you > $10, and then we'll credit your account with +$12 balance. Let us know if > it works for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63361 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  23. Thanks!! On July 18, 2025 at 3:12 PM, HelioHost Support wrote: Hello! When creating a website, you would put files inside your httpdocs folder, inside the home folder.?We have a quick how-to guide here on how to get a very basic website built and deployed:?https://wiki.helionet.org/Create_Website If you're planning on using a programming language with custom code, we have more detailed guides available in our Tutorials section here:?https://wiki.helionet.org/Tutorials I hope this helps but please let us know if we can help with anything else. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=65069 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/ -- Sent with https://mailfence.com Secure and private email
  24. Username: N/A, Server: N/A, Main Domain: N/A Hi - Where do you add custom code when building your own website from scratch? -- Sent with https://mailfence.com Secure and private email
  25. Username: zerozero, Server: Morty, Main domain: zerozero.helioho.st thanks! another question: Its not allowing me to select Wildcard SSL/TLS certificate. What do i need to do to make Wildcard SSL/TLS certificate option available? Sent with [Proton Mail](https://proton.me/mail/home) secure email. On Wednesday, July 16th, 2025 at 3:52 AM, zero-vanguard wrote: > Hi > > I would like to add a domain. > My username is: zerozero. > The domain I want to add is: 0-1-3-7-0.com > > Thanks! > > Adding, removing, or editing domains on your own hasn't been implemented yet. In the meantime an admin can add or remove domains for you. Just open a support ticket and let us know that your username is zerozero, and which domains you would like added. Please note that you can host up to ten domains on your one account so it may be better to request adding an additional domain rather than changing the main domain. > > Sent with [Proton Mail](https://proton.me/mail/home) secure email.
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