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  1. PLEASE FORGIVE my previous outbursts. told you. brain trauma aint good. anyway. i figured out how to do it via CloudFlare. I had no idea it was so simple. i'm old school. it's a shame no one was perceptive enough to figure it out before i wasted countless hours. thanks anyway. no worries. On Wed, Dec 3, 2025 at 1:01?AM J Sabarese wrote: > also > > i have YET TO SEND EMAIL successfully to a gmail acct from > vps111.heliohost.us > > please count the number of times I've asked for assstance with the mail > security, BEFORE you presume to offer any reply to me. > > thank you. > > On Wed, Dec 3, 2025 at 12:48?AM J Sabarese wrote: > >> send it sans attitude, pally. >> >> disclosure: brain trauma causes psychosis. >> anyway. >> >> so, deliver it without an attitude. I have been fg around with these >> domains since how long? >> >> I was never told that I need to request the Zone be edited by HelioHost >> upon each new domain addition. >> >> Perhaps something has changed. >> >> *"You must request the domain / dns be configured by an agent of >> HelioHost.org, if you wish to add-- and each time you add-- new domains to >> your VPS"* >> >> some such simple, human language shit as that. most people would get it. >> now i'm pissed off at someone i perceive as a prick. >> >> >> >> i have paid my penance. i'll have been with you for a year, come Feb. >> >> i'll have my disability payment by then. i wont need shit from anyone for >> "free" by then. >> >> i do hate to be sour. >> >> >> On Tue, Dec 2, 2025 at 8:47?PM HelioHost Support >> wrote: >> >>> If you are using our nameservers, then you will need to request the >>> domain to be configured everytime. outta.website appears to still be >>> propagating. also ns1.heliohost.us & ns2.heliohost.us don't exist so >>> setting the nameservers to these will cause the domain to be inaccessible. >>> >>> You may view the status of your ticket by visiting: >>> >>> https://helionet.org/index/index.php?showtopic=66372 >>> >>> Thank you, >>> HelioHost support >>> https://heliohost.org/ >>> https://helionet.org/ >>> >>>
  2. Good morning, there is no any answer ???? ??? 2 ??? 2025 ???? 10:14??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > What is the error message when they fail. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66370 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  3. also i have YET TO SEND EMAIL successfully to a gmail acct from vps111.heliohost.us please count the number of times I've asked for assstance with the mail security, BEFORE you presume to offer any reply to me. thank you. On Wed, Dec 3, 2025 at 12:48?AM J Sabarese wrote: > send it sans attitude, pally. > > disclosure: brain trauma causes psychosis. > anyway. > > so, deliver it without an attitude. I have been fg around with these > domains since how long? > > I was never told that I need to request the Zone be edited by HelioHost > upon each new domain addition. > > Perhaps something has changed. > > *"You must request the domain / dns be configured by an agent of > HelioHost.org, if you wish to add-- and each time you add-- new domains to > your VPS"* > > some such simple, human language shit as that. most people would get it. > now i'm pissed off at someone i perceive as a prick. > > > > i have paid my penance. i'll have been with you for a year, come Feb. > > i'll have my disability payment by then. i wont need shit from anyone for > "free" by then. > > i do hate to be sour. > > > On Tue, Dec 2, 2025 at 8:47?PM HelioHost Support > wrote: > >> If you are using our nameservers, then you will need to request the >> domain to be configured everytime. outta.website appears to still be >> propagating. also ns1.heliohost.us & ns2.heliohost.us don't exist so >> setting the nameservers to these will cause the domain to be inaccessible. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66372 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
  4. send it sans attitude, pally. disclosure: brain trauma causes psychosis. anyway. so, deliver it without an attitude. I have been fg around with these domains since how long? I was never told that I need to request the Zone be edited by HelioHost upon each new domain addition. Perhaps something has changed. *"You must request the domain / dns be configured by an agent of HelioHost.org, if you wish to add-- and each time you add-- new domains to your VPS"* some such simple, human language shit as that. most people would get it. now i'm pissed off at someone i perceive as a prick. i have paid my penance. i'll have been with you for a year, come Feb. i'll have my disability payment by then. i wont need shit from anyone for "free" by then. i do hate to be sour. On Tue, Dec 2, 2025 at 8:47?PM HelioHost Support wrote: > If you are using our nameservers, then you will need to request the domain > to be configured everytime. outta.website appears to still be propagating. > also ns1.heliohost.us & ns2.heliohost.us don't exist so setting the > nameservers to these will cause the domain to be inaccessible. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66372 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  5. what about the SOA? SOA defaults to .us i thought it needed to match the NS (e.g. NS === SOA ) though, then why is there two.... ha On Tue, Dec 2, 2025 at 9:09?PM HelioHost Support wrote: > The correct NS record is ns1.heliohost.ORG and ns2.heliohost.ORG (not > .us) > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66372 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  6. VPS number: 111, VPS ID: 671 hi there. i seriously need to figure out what's wrong w/ the DNS setup. what i'm doing wrong. sites not propagating: outta.website - the one i put under your username for messin around with hestia/ python. whatever you want. vvveb.ai-anon.com - a subdomain to one which works, so i'm confused on that totally. e.g. usually it works off of the root domain. outfit.gold dufospy.com thank you, Jeffrey Sabarese [image: image.png] "[for A.I. to control a human], it's all about *meaning* more than *feeling*. Kind of like how a painter might select certain colors to convey a mood or theme?they?re not *feeling* the mood themselves, but they?re trying to evoke something in you." ~ the A.I. *Neutility.Life*Ethical Generative AI Training Consultant jeffrey.sabarese@neutility.life 8143257573 Pleasant Gap, Pennsylvania https://Neutility.Life [image: LinkedIn] [image: Twitter] https://hubstafftalent.net/profiles/jeffrey-sabarese
  7. Username: kalaggelaki, Server: Morty, Main domain: kalaggelaki.helioho.st Good mornin I want one of my applications to send emails to my clients with SMTP from the email info@kalaggelaki.helioho.st. I tried both kalaggelaki.helioho.st and morty.heliohost.org as a mail server and both fail. Please what should I conclude from the following 1) protocol: 2) Server: 3) port: If any settings are needed, please do them for me. Thank you. A Margetakis Ierapetra Creta Greece
  8. Username: bintrestreeterm, Server: Johnny, Main domain: bintrestreeterminal.helioho.st user: bintrestreeterm server: johnny domain: bintrestreeterminal.helioho.st I am having trouble completing a JOOMLA installation on Johnny due to FastCGI timeouts. Could the Apache, Nginx, and PHP timeouts be temporaily increased to 300 seconds so these installations can complete?
  9. Hi again, Thank you, I do login via https://heliohost.org/ and then I choose Plesk on the dashboard. Now I added 2 files to media to my tests. Can you please check that you see this activity ? Thanks again, Irina On Sun, Nov 30, 2025 at 7:57?PM HelioHost Support wrote: > When you login to Plesk make sure you do so from https://heliohost.org/ to > make sure your login counts. Logging in from other URLs may not count > towards keeping your account active. Also keep in mind that viewing your > webpage, logging in via SFTP, checking your mail via IMAP, etc don't count > towards keeping your account active. If you're having trouble remembering > to login every month we do offer a server named Morty that doesn't require > monthly logins. Information on how to switch to the Morty plan can be found > at https://heliohost.org/dashboard/move/ Your project to help blind > people sounds amazing. You're welcome to continue using our hosting for as > many years as you want. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66357 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  10. Username: irinafikh, Server: Tommy, Main domain: multigui.helioho.st Hi Guys, Maybe your tracking is not 100%, I used the control panel in November. Anyway, I want share with you my development subject. I create a smartphone app for blind users and I play use your hosting for their helpers. My activity goals now on client side and I test only work with media on Heliohost. If this is not serious reason to hold your hosting (even after my donation) please inform and I will look for another hosting. Thank you in advance, Irina On Sun, Nov 30, 2025, 11:39 HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Irinafikh, > > It's been a while since we've seen you. Are you still using your hosting > account? The last time you logged in was 2025-11-02. In order to keep your > website active you must log into your control panel at least once every 30 > days. > > If you wish to continue using your hosting plan you will need to log in by > clicking the link below. Next, provide your email and password in the box > and click log in to access your dashboard. If you don't log in sometime in > the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We have recently released a new server named Morty that doesn't have the > requirement to login every 30 days to keep your account active that you may > be interested in. You can take a look at your upgrade options after logging > in with the button below. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
  11. Dear Admin, We thank you so much for taking your time to know about our intentions are genuine. Using a free subdomain is cheaper for our new company because it removes the cost of buying and renewing a custom domain name. Like I stated earlier that we are just starting out, our priority is usually to test our idea, build our online presence, and manage expenses carefully. A free subdomain lets us put your website online immediately without paying for domain registration and DNS management. It also reduces technical work, since the hosting provider handles setup automatically. While a paid domain looks more professional in the long term, using a free subdomain at the beginning helps us save money, experiment, and grow before committing to future expenses. We kindly acknowledge your management's Heliohost assistance and beg for your contribution and continuous support at this our growth stage as we begin to progress gradually into professional development in building our web domain in good time. On Saturday, November 29, 2025, HelioHost Support wrote: > Why not use a paid domain like a .com then? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66323 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  12. Sorry about that, yes I did create a second account in order to work with a partner on this project without needing to give her the login information for my primary account. Turns out she hasn't been using it anyway. I also did not realize that one account could have multiple databases. The other account that has the Golfer Database is the one I want to keep, as that one is much more important and has had a lot more work put into it. If you could unsuspend the other account and just delete this one (The rebeccaandlida account), I can rebuild the project database myself. There isn't really much on it anyway.? Once again, I am so sorry for the trouble and the misunderstanding. Now that I know one account can have multiple Databases, and I am aware of the one-account limit, I will not make any other accounts.? On Friday, November 28, 2025 at 05:15:07 PM EST, HelioHost Support wrote: Since you have two accounts, we can combine them for you if you would like. It looks like both accounts each have one database in them. You can have more than one database on a single account, so we could just move the database from the suspended account into the?rebeccaandlida account so you have access to both. Would you like us to combine your accounts? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=66353 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
  13. Username: rebeccaandlida, Server: Johnny, Main domain: rebeccaandlida.helioho.st Hello, I am using and accessing my account from the school's internet connection. I have been using the account and the Database hosting services to work on my final project with a partner for our Database Systems class. The project is due on November 30th, and there is still more work we need to do building tables in the database. I will only need the account till at most mid-December, then I am perfectly fine deleting it to free up space, but I really need ot for the project. Please get back to me as soon as possible regarding this problem.?? On Thursday, November 27, 2025 at 03:00:56 PM EST, HelioHost wrote: | | | | | Hey Rebeccaandlida, We have noticed a new login to your account that may indicate a violation our Terms of Service. If you didn't read our Terms during the creation of your account you may do so now by going to https://heliohost.org/terms/ Sometimes this can be triggered erroneously by one of the following: ? Multiple family members creating an account from the same internet connection. ? Logging in from a school internet connection where another student also has an account. ? Logging in from a work internet connection where a coworker also has an account. ? Maintaining an account for someone else. In the last year, 60% of the accounts we were forced to suspend were because people didn't read the first line in our Terms of Service and created more than one account without getting permission in advance. This applies to both our free Johnny accounts and donor Tommy accounts. If you'd like to have more than one account you may do so by moving your accounts to our Morty plan which does not have a limit. Since we're a small non-profit organization funded primarily by donations we don't have a huge budget to purchase an unlimited number of servers to keep up with the demand for accounts. We turn away hundreds of people every day who would love to have an account, but we can't host their website because our servers are so full. We don't think it's fair for some people to have more than one account, while at the same time, so many other people aren't able to have an account at all. If you did create more than one account, just let us know which one you'd like to keep, or explain what the situation is. You can reply to this email or click the Contact Support button below to let us know how we can help. Please respond to this within the next 24 hours to avoid any downtime for your website(s). Thanks. | | | Contact Support | | | | | | | | | | | | | | | | ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe | |
  14. Username: N/A, Server: N/A, Main Domain: N/A Dear HelioHost Support, I am contacting you because I am experiencing an issue with my website hosted on HelioHost. Even after re-uploading the original and updated files to my account, the site continues to load an "old" version of the code, as if it is still cached. This prevents the correct access to the site and the display of the updated content. I have tried the following: * Re-uploading the files via FTP. * Clearing the browser cache. * Trying with different browsers and devices. However, the issue persists, and the site is not reflecting the recent changes. Could you kindly check if there might be a server-side cache or any other issues that could be interfering with the display of the most recent version of my site? If possible, I would like to request a complete server restore. Once the restore is done, I will manually re-upload all the updated files and restore the site. This might resolve the cache issue or any potential damaged files. My domain is: gev0516.helioho.st My account username is: gev0516 Thank you in advance for your assistance. I look forward to your response. Best regards, Gianmario Izzo gev0516@outlook.it / izzogianmario847@gmail.com GEV0516
  15. Username: gev0516, Server: Johnny, Main domain: gev0516.helioho.st Buongiorno, Vi contatto perch? sto riscontrando un problema con il mio sito web ospitato su HelioHost. Anche dopo aver reinserito i file originali e aggiornati nel mio account, il sito continua a caricare una versione "vecchia" del codice, come se fosse ancora in cache. Questo impedisce l'accesso corretto al sito e la visualizzazione del contenuto aggiornato. Ho provato a: * Ricaricare i file tramite FTP. * Svuotare la cache del browser. * Provare con diversi browser e dispositivi. Tuttavia, il problema persiste e il sito non riflette i cambiamenti recenti. Potreste gentilmente verificare se ci fosse una cache lato server o altre problematiche che potrebbero interferire con la visualizzazione della versione pi? recente del mio sito? Se possibile, vi chiedo di eseguire un ripristino completo del server. Una volta eseguito il ripristino, ricaricher? manualmente tutti i file aggiornati e ripristiner? il sito. Questo potrebbe risolvere il problema della cache errata o di eventuali file danneggiati. Il mio dominio ?: gev0516.helioho.st Il nome utente del mio account ?: gev0516 Vi ringrazio in anticipo per la vostra assistenza e attendo una risposta. Cordiali saluti, Gianmario Izzo gev0516@outlook.it / izzogianmario847@gmail.com GEV0516
  16. I have created my account. ??, 27 ????. 2025??. ? 18:31 HelioHost Support ????: > An invite has been sent to the corrected email address. Please let us know > once you've created the account so we can move the $6 balance over to it > for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66341 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  17. Thank you for your help and support. I am happy to be part of Heliohost Please I will like to add a new domain. How do I begin? On Wednesday, November 26, 2025, HelioHost Support wrote: > Changed. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66323 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  18. Hi, This is mi user name cbehsis, you can find it in the subject. Best regards, > El 27 nov 2025, a las 4:31?p. m., HelioHost Support escribi?: > > What is your username? The email that you sent this from doesn't have an account associated with it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66340 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >
  19. Username: alvarovotan, Server: Morty, Main domain: alvarovotan.eu I?ve completed the $5 donation payment. *ID: 6MJ09210NB2024741. * Please let me know if my Morty plan renewal was successfully processed.
  20. Username: N/A, Server: N/A, Main Domain: N/A Hello, i have just purchased the 5$ plan from your website, unfortunately i made a typo, and did not receive the account confirmation email. The transaction ID is: 2KP2-5410-X2XT-10X8 I would like to have my purchase moved to eyemanyaroslav@gmail.com, and if that is not possible - a full refund.
  21. Username: N/A, Server: N/A, Main Domain: N/A Hello, I am running RosarioSIS on my account and the language selector does not appear. Please enable the following locales on the server: es_ES.UTF-8 es_MX.UTF-8 es_AR.UTF-8 Thank you. --
  22. Username: N/A, Server: N/A, Main Domain: N/A Hello, I installed RosarioSIS on my domain but ModSecurity is blocking one of the core modules and I get a 403 Forbidden error. The blocked URL is: https://cbehsis.helioho.st/Modules.php?modname=School_Setup/Configuration.php Could you please disable ModSecurity for my domain or whitelist this request? Domain: cbehsis.helioho.st Thank you!
  23. my donation was made with id 2962-9395-9527-1413 Thank you A Margetakis Ierapetra Crete Greece ???? ??? 25 ??? 2025 ???? 6:01??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > We have a list of ways you can donate listed at > https://heliohost.org/donate/ PayPal is probably the best way, but we can > provide a Stripe link too if you'd rather use that. Thanks in advance. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66316 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  24. And because you have impressed me with your support, as a small token of gratitude, I would like to make you a donation of 100 euros, but I do not want it to be included in my account. How can I do that? A Margetakis ???? ??? 25 ??? 2025 ???? 5:37??.?., ?/? Apostolos Margetakis < apost.margetakis@gmail.com> ??????: > yes thank you I will follow your advice in the future. My wife and I'm a bit confused about where I send emails from. I will be more careful from now on. > > > ???? ??? 25 ??? 2025 ???? 5:27??.?., ?/? HelioHost Support < > support@heliohost.org> ??????: > >> You sent the email to us from the email address that is associated with >> the account apostmargetakis which is on Johnny, so of course we assumed you >> wanted the domain added to this account. In the future if you want support >> for the Morty account it would be helpful if you sent us the email from the >> address associated with the Morty account, or at least tell us the username >> you're referring to. What is the username of the Morty account? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66316 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
  25. Username: kaviaresidence, Server: Morty, Main domain: qiyemailset.helioho.st Dear Admin, I cannot send message from my mail account but can Only receive. Please kindly ask for your assistance Best Regards. On Fri, Nov 21, 2025 at 5:17?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Kaviaresidence, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
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