HelioHost

Username: daskunk, Server: Tommy, Main domain: daskunk.heliohost.org Hello Admins My SSL certificate just expired.. All was fine earlier this evening, but now I can no longer access my web site. I'm getting similar messages whether I try to access via my laptop or phone(i.e. multiple different browsers). *Firefox detected an issue and did not continue to daskunk.heliohost.org . The website is either misconfigured or your computer clock is set to the wrong time.* *It?s likely the website?s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.* My domain is daskunk.heliohost.org https://daskunk.heliohost.org/ I'm on Tommy I know you're very busy with the Plesk migration but any help would be very much appreciated. Thank you DaSkunk

Username: N/A, Server: N/A, Main Domain: N/A Sir, When i able to signup for a account? Please share estimated waiting time

this is transaction ID: 0WK01524E3823853L please help, heliohost team.. thank you success always helihosthttps://www.heliohost.org/https://www.helionet.org/ Pada tanggal Min, 10 Okt 2021 13.10, HelioHost Support < support@heliohost.org> menulis: > > What is the transaction ID of the donation so it can be linked to > your account? > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=45895 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I have donated, please check again. please send me a Plesk Beta Invitation, so I can use my web. thank you the best heliohost team Pada tanggal Sab, 9 Okt 2021 05.07, HelioHost Support menulis: > > People are being moved in order of how much they donated over the > past year. I don't see any donations listed under your account so you will > be moved after all the donors have finished being moved. The non-donors > will be moved in a randomized order. There is no ETA at this time on when > you will be moved. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=45895 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: nulineng, Server: Tommy, Main domain: nulinenggani.com I'm very happy if I can use Plesk Beta Invitation, can I get it?

Username: N/A, Server: N/A, Main Domain: N/A Hello, heliohost team. windows 11 desktop is now out, i would like to experience it and beside keep my working environment in cloud. i checked on http://heliohost.org/vps but i did not find desktop options like windos 10 or 11. am not looking for a server am looking for a desktop.

VPS number: 46, VPS ID: 148 Hi! Can you set up the rDNS for both ipv4 and ipv6 (65.19.141.203 and 2001:470:1:1ee::46 respectively) for vps46 to point to shibakov.org? Thank you in advance. Alex Sent with [ProtonMail](https://protonmail.com/) Secure Email.

Username: laurentd, Server: Tommy, Main domain: byebyebigbrother.net Hi, The link to get the backup doesn't work, it says "Not Found" when I click on it. Jul 19, 2021 5:55:46 PM HelioHost : > [https://www.heliohost.org/images/helio_600x222.png###600x222:false###][HelioHost | Community powered free hosting for everyone.] > *CPanel Licenses Revoked > * > [https://www.heliohost.org/images/mail/namecheap.png###468x60:false###][Image link][https://www.heliohost.org/partners/namecheap/] > > [https://www.heliohost.org/images/mail/calendar.png###115x115:false###]Hey laurentd, > > You're receiving this email because you have an active account on the Tommy server. > > A few days ago, with absolutely no prior warning, cPanel unexpectedly revoked all of our licenses, and are now trying to charge us over $17,000 per year to renew them. Obviously since we're a non-profit funded by donations we don't have anywhere near that kind of money to pay their ransom. > > We've been a faithful cPanel license holder since 2005, and over the past 16 years we haven't had any issues with them at all until today. Our servers are all inexorably intertwined with cPanel/WHM and all the customizations and systems we've written over the years are worthless without cPanel. > > If you try to log in to cPanel it will give you errors and not let you log in, but we've managed to create full backups for everyone. If you click the download backup link below it will allow you to save a compressed file that contains all of your files, databases, emails, and all of your cPanel settings. If you need help extracting the information you're looking for from the backup please let us know by replying to this email or posting on our support forums at https://www.helionet.org/ > > Don't worry though, we have already signed an even better contract with an even better control panel. We will be taking your server offline soon to rebuild it using Plesk instead of cPanel. We've never set up a Plesk server before so it may take a couple of weeks to get it all ready to go. Once it's ready we will attempt to restore the full cPanel backups onto the new Plesk control panel. > > In the meantime your site will be offline until we can finish the rebuild though. If you need to keep your website online during the rebuild the only kind of hosting we can offer without cPanel licenses is our VPS serv ice. A month of the basic Mercury VPS plan only costs $4, and we hope that we can have your server back online in less than a month. > > By default, all the VPS plans only come with a bare Ubuntu 20 operating system and root SSH access. If you're not very familiar with SSH we can also install a free control panel called Hestia for you which comes with a script that should be able to import your full cPanel backup file into the VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you would like Hestia installed too please reply to this email or post on our support forum to request it. You can also request it by replying after you receive your SSH login credentials. > > We're truly sorry that we won't be able to provide free hosting for a while, and it's really terrible that we weren't able to even give any advance notice to our users, but like we said it was completely unexpected that cPanel did this to us. If you have any questions of comments we would love to hea r from you. You can simply reply to this email, and it will be posted for our volunteers and community to respond to. Thanks for being a HelioHost user. > *Download Backup[<removed>]* > [https://www.heliohost.org/images/mail/footer_600x67.png] > > [https://www.heliohost.org/images/mail/twitter2.png###29x32:false###][Twitter][https://twitter.com/heliohost/] > > [https://www.heliohost.org/images/mail/facebook2.png###18x32:false###][Facebook][https://www.facebook.com/HelioHost.org/] > > [https://www.heliohost.org/images/mail/phone2.png###29x32:false###][Phone Number][tel:+1-802-884-3546] > > [https://www.heliohost.org/images/mail/helionet2.png###35x32:false###][Support Forum][https://www.helionet.org/] > > [https://www.heliohost.org/images/mail/mail2.png###33x32:false###][support@heliohost.org] > > ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe[<removed>] > > [data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAADAAAAAwCAYAAABXAvmHAAAAAXNSR0IArs4c6QAAAARzQklUCAgICHwIZIgAAAAfSURBVGiB7cEBAQAAAIIg/69uSEABAAAAAAAAAAAvBiQwAAGO68BnAAAAAElFTkSuQmCC###24x24:true###][Tracking image][<removed>]@heliohost.org>

Username: maelep, Server: Tommy, Main domain: maelep.be Hello, I would like to install a SSL Certificate for my subdomain: link.maelep.be I uploaded the certificate (.zip) in my home folder: link.maelep.be.zip Can you install it please? Best regards, M?lep

Username: nulineng, Server: Tommy, Main domain: nulinenggani.com how do i renew my license so i can login to my cpanel?

VPS number: 9999, VPS ID: 159 Hello, I bought a vps server but I did not log in with any account when buying it, is there any way to link the vps that I buy with any email from me?

Username: N/A, Server: N/A, Main Domain: N/A I want to signup but i can't

Ok now i got it why it is down. But am confused abt how paypal preapproved payments setup work and heliohost policy. To be clear, i will wait on 18th october, and see how much paypal will deduct, will it be $12 or $24 including missed payment? That will answer me, if it deducts $12, paypal will be wrong abt option that says "forward missed payment to nextpayment" & heliohost will be right to power off vps. Bt if it deducts $24 paypal will be right abt its option setup. Then i will wait to see what heliohost does with its policy. Will heliohost include september when it powered down the vps? Will it forward another $12 to the next second month? Will it issue refund? How will it take it? am just starting, its been one month, so understanding such a policy practically is crucial for a long time decision. On 9/25/21, HelioHost Support wrote: > > Your VPS payment was 6 days overdue. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=45187 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

VPS number: 51, VPS ID: 92 I dont know what is happening vps51.heliost.us has been for more than 8hours

Username: N/A, Server: N/A, Main Domain: N/A Could you please send me an invite code? Sent from Mail for Windows

VPS number: 51, VPS ID: 92 This message is related to tracking ID [HH#310863]. according to this paypal option https://prnt.sc/1tba21d I added $30 such that $24 is deducted next time, But you can advise if that option does not work.

Here is a link to screenshot https://prnt.sc/1tba21d I had forgotten that binanary attachment are forbidden On Thu, Sep 23, 2021, 10:34 AM HelioHost Support wrote: > Your message (Re: HelioHost VPS Late Payment) has been assigned the > tracking ID [HH#310863]. One of our volunteer community members will reply > to your email as soon as possible. > > Please include the string [HH#310863] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=45089 > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > >

VPS number: 51, VPS ID: 92 Hello, Am aware that of it but I put the on Paypal allready, according to paypal settings the failed payments are added to the next month. Nextmonth 18th, I will be charged 12$ +12 $ overdue Check the attached screenshot On Thu, Sep 23, 2021, 6:05 AM HelioHost Support wrote: > Your VPS payment of $12.00 USD is 4 days overdue. Please try to make a new > payment within the next 24 hours. You can do so at > > > https://www.heliohost.org/vps/pay/?mem=4&cpu=8&hdd=100&os=ubuntu20&sub=1month > > Let us know if you face any issues or have any questions regarding this. > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > >

Ha! Thanks, that did the trick. You guys are awesome! Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? On 9/22/2021 2:40:46 PM, HelioHost Support wrote: Try entering just: "popnow.heliohost.us" (without the "https://"). You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=45064 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ [cc6de652-cbf0-4f08-b2b2-27d205d754b8]

Also, zerohost says "Please enter a valid domain" I have entered?https://popnow.heliohost.us/ but it won't accept it. thanks, Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? On 9/22/2021 12:07:55 PM, Wes O'lee wrote: Is there a new cpanel type thing to login to or do I need to use and FTP? Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? On 9/22/2021 11:06:35 AM, HelioHost Support wrote: Yes. For now, you can generate your own SSL certificate (from?https://zerossl.com/?for example) and copy them to your home folder (do not copy them to the public_html folder as it would be publicly visible!). Our root admin will then install them for you. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=45064 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ [dcc874dd-6e52-4735-a41d-2f3134748869]

Is there a new cpanel type thing to login to or do I need to use and FTP? Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? On 9/22/2021 11:06:35 AM, HelioHost Support wrote: Yes. For now, you can generate your own SSL certificate (from?https://zerossl.com/?for example) and copy them to your home folder (do not copy them to the public_html folder as it would be publicly visible!). Our root admin will then install them for you. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=45064 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ [efbc53fa-565f-4690-a2a7-9906ceb4a120]

Username: wesolee, Server: Ricky, Main domain: popnow.heliohost.us Hello, I understand that you are moving servers over to the new plesk type. Did we lose SSL? I keep getting the "Not Secure' notice. thanks, Wes O'lee?|?CEO a:?The POP Stream?|?Los Angeles, CA?|?90008 e:?wesolee@gmail.com [mailto:wesolee@gmail.com]?|?w:?www.thePOPstream.com [http://www.thepopstream.com/] m:?310-903-7663 [facebook icon] [https://www.facebook.com/thepopstream]? [twitter icon] [https://twitter.com/tpstream]? [youtube icon] [https://www.youtube.com/playlist?list=PLBgjTZ49E48_r94-tzReIToNszF8Bqzq2]? [instagram icon] [https://www.instagram.com/thepopstream/]? On 7/19/2021 9:16:11 AM, HelioHost wrote: [HelioHost | Community powered free hosting for everyone.] CPanel Licenses Revoked [https://www.heliohost.org/partners/namecheap/] Hey wesolee, You're receiving this email because you have an active account on the Ricky server. A few days ago, with absolutely no prior warning, cPanel unexpectedly revoked all of our licenses, and are now trying to charge us over $17,000 per year to renew them. Obviously since we're a non-profit funded by donations we don't have anywhere near that kind of money to pay their ransom. We've been a faithful cPanel license holder since 2005, and over the past 16 years we haven't had any issues with them at all until today. Our servers are all inexorably intertwined with cPanel/WHM and all the customizations and systems we've written over the years are worthless without cPanel. If you try to log in to cPanel it will give you errors and not let you log in, but we've managed to create full backups for everyone. If you click the download backup link below it will allow you to save a compressed file that contains all of your files, databases, emails, and all of your cPanel settings. If you need help extracting the information you're looking for from the backup please let us know by replying to this email or posting on our support forums at https://www.helionet.org/ Don't worry though, we have already signed an even better contract with an even better control panel. We will be taking your server offline soon to rebuild it using Plesk instead of cPanel. We've never set up a Plesk server before so it may take a couple of weeks to get it all ready to go. Once it's ready we will attempt to restore the full cPanel backups onto the new Plesk control panel. In the meantime your site will be offline until we can finish the rebuild though. If you need to keep your website online during the rebuild the only kind of hosting we can offer without cPanel licenses is our VPS service. A month of the basic Mercury VPS plan only costs $4, and we hope that we can have your server back online in less than a month. By default, all the VPS plans only come with a bare Ubuntu 20 operating system and root SSH access. If you're not very familiar with SSH we can also install a free control panel called Hestia for you which comes with a script that should be able to import your full cPanel backup file into the VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you would like Hestia installed too please reply to this email or post on our support forum to request it. You can also request it by replying after you receive your SSH login credentials. We're truly sorry that we won't be able to provide free hosting for a while, and it's really terrible that we weren't able to even give any advance notice to our users, but like we said it was completely unexpected that cPanel did this to us. If you have any questions of comments we would love to hear from you. You can simply reply to this email, and it will be posted for our volunteers and community to respond to. Thanks for being a HelioHost user. Download Backup [Twitter] [https://twitter.com/heliohost/] [Facebook] [https://www.facebook.com/HelioHost.org/] [Phone Number] [tel:+1-802-884-3546] [Support Forum] [https://www.helionet.org/] [mailto:support@heliohost.org] ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe <removed> [fe177d4e-2f5c-4fac-9bb6-9839bd3d7292]@heliohost.org>

VPS number: 9999, VPS ID: 131 Hello. Could I please get a refund for a VPS 64.71.153.123/http://vps59.heliohost.us/? I have paid for it although I do not need it. Also, I really need that money now and hope so much that it can be returned. I would be very grateful if you approved the refund and cancelled the subscription. Thank you very much!

Username: N/A, Server: N/A, Main Domain: N/A By donating how much can I get the BETA Access ... On Sat, Sep 18, 2021, 11:00 PM HelioHost Support wrote: > > Unknown. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44929 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A How many days it will take to get Plesk. Ready In Tommy