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Everything posted by HelioHost
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My weather station uploads files every 10 minutes! They are going somewhere but apparently not the right place because when I try to log into the web page I continue to get the message: "This site is currently under construction". Stan Engel in Ghent, NY -----Original Message----- From: HelioHost Support Sent: Friday, January 21, 2022 8:53 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site Feel free to reply to this email address support@heliohost.org or the Yash and my personal email addresses. Just keep in mind that support@heliohost.org is posted for all of our community to reply to so it may get an answer quicker, but you shouldn't post any private information to this address. Hitting reply-all to the welcome email with all the ip addresses and ports and everything will go only to Yash and I who are the main VPS admins for HelioHost. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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Username: N/A, Server: N/A, Main Domain: N/A Better take hosting from somewhere else as the pages takes almost a minute to load even for a website have html of only 2-3KBs and upload limit is also very low..
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Also I am unable to log into the Hestia Control Panel with the information you provided. Stan - WA2UET In Ghent NY -----Original Message----- From: wa2uet@gmail.com Sent: Saturday, January 22, 2022 9:15 AM To: support@heliohost.org Subject: RE: [HH#722767] simple site I just went through the website builder setup for my VWS weather station. When I got to login section I used the IP address you sent along with my user name and password. When I clicked login the files were sent to the internet. I used the "remote directory" string you gave me for "current working directory" in VWS. I am using the domain name you gave me "wa2uetwx.heliohost.us" to access the web site. I get the message "this site is currently under construction" from chrome. Is this what should happen? Does it take a while for the site to complete? Stan Engel in Ghent, NY -----Original Message----- From: HelioHost Support Sent: Friday, January 21, 2022 8:53 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site Feel free to reply to this email address support@heliohost.org or the Yash and my personal email addresses. Just keep in mind that support@heliohost.org is posted for all of our community to reply to so it may get an answer quicker, but you shouldn't post any private information to this address. Hitting reply-all to the welcome email with all the ip addresses and ports and everything will go only to Yash and I who are the main VPS admins for HelioHost. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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I just went through the website builder setup for my VWS weather station. When I got to login section I used the IP address you sent along with my user name and password. When I clicked login the files were sent to the internet. I used the "remote directory" string you gave me for "current working directory" in VWS. I am using the domain name you gave me "wa2uetwx.heliohost.us" to access the web site. I get the message "this site is currently under construction" from chrome. Is this what should happen? Does it take a while for the site to complete? Stan Engel in Ghent, NY -----Original Message----- From: HelioHost Support Sent: Friday, January 21, 2022 8:53 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site Feel free to reply to this email address support@heliohost.org or the Yash and my personal email addresses. Just keep in mind that support@heliohost.org is posted for all of our community to reply to so it may get an answer quicker, but you shouldn't post any private information to this address. Hitting reply-all to the welcome email with all the ip addresses and ports and everything will go only to Yash and I who are the main VPS admins for HelioHost. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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Thanks, I will work at this when I get back in the shop tomorrow. I'm sure I will have questions. Stan -----Original Message----- From: HelioHost Support Sent: Friday, January 21, 2022 5:45 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site An email has been sent to you with the details of how to log in to your VPS and the FTP settings needed to upload your weather station site. Let us know if you have any questions. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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I just signed up with the $4 subscription. If this does not work out for some reason I will simply unsubscribe. Now I just need your help to get my site going. Thanks Stan - WA2UET In Ghent NY -----Original Message----- From: HelioHost Support Sent: Thursday, January 20, 2022 10:02 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site If you could go to https://www.heliohost.org/vps/username/?mem=1&cpu=2&hdd=50&os=ubuntu20&sub=1 month and submit the username and password you would like to use, and then when it asks for payment just close the window instead of paying and reply to this email to let us know that you have submitted the credentials. Then I will build the VPS for you, send you the instructions on how to set up the weather station, and if everything works out we can get the payment figured out in 3 or 4 days. Thanks. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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I did not get to "submit" that information. Not sure if you got it. If it is easier I will simply fill the payment information and continue. I'm sure if it does not work out I can cancel future payments. Stan - WA2UET In Ghent NY -----Original Message----- From: HelioHost Support Sent: Thursday, January 20, 2022 10:02 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site If you could go to https://www.heliohost.org/vps/username/?mem=1&cpu=2&hdd=50&os=ubuntu20&sub=1 month and submit the username and password you would like to use, and then when it asks for payment just close the window instead of paying and reply to this email to let us know that you have submitted the credentials. Then I will build the VPS for you, send you the instructions on how to set up the weather station, and if everything works out we can get the payment figured out in 3 or 4 days. Thanks. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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Done! Thanks Stan - WA2UET In Ghent NY -----Original Message----- From: HelioHost Support Sent: Thursday, January 20, 2022 10:02 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site If you could go to https://www.heliohost.org/vps/username/?mem=1&cpu=2&hdd=50&os=ubuntu20&sub=1 month and submit the username and password you would like to use, and then when it asks for payment just close the window instead of paying and reply to this email to let us know that you have submitted the credentials. Then I will build the VPS for you, send you the instructions on how to set up the weather station, and if everything works out we can get the payment figured out in 3 or 4 days. Thanks. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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Sounds good to me. It is too late to start today but if you can send me directions I will work on it tomorrow. The weather station builds the Index file and includes all the JPG files etc. I just need stuff like "server name" "user name" "password" maybe initial directory. I'm not sure what I am doing and that is why I would like to try before I buy. The weather station software is quite old and I think some of the entries are named differently today. I put this together in 2004 so almost 20 years old. Thanks Stan ? WA2UET In Ghent NY -----Original Message----- From: HelioHost Support Sent: Thursday, January 20, 2022 3:32 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site I can set you up with a free trial for 3 or 4 days on the Mercury VPS plan to see if you like it and then if you want to keep it we can arrange payment after that. We can provide the domain WA2UETwx.heliohost.us or?WA2UETwx.helioho.st for no additional cost, or we could set you up with?WA2UETwx.com for $8.98 for a year in addition to the $4 per month for the VPS. There are also .net, .org, .online, .site, etc etc domains available as well for various prices that we could host as well. We can't do a free trial for any of the paid domains though, but they can be added later if you want to try a free domain first and then add a shorter domain like a .com later. Let us know how we can help. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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My weather station builds the site. I just have to provide the information for where to send it. If you can send me instructions that will work I would gladly pay $4/mo. I would want the name of the site to be "WA2UETwx". Could I try to build it and get it to work before billing? Stan Engel in Ghent, NY -----Original Message----- From: HelioHost Support Sent: Thursday, January 20, 2022 2:37 PM To: wa2uet@gmail.com Subject: Re: [HH#722767] simple site It's not possible for us to create new free accounts right now because our shared hosting licenses were revoked, and we're still working on switching to a new control panel. It shouldn't be much longer, but there is no ETA on when it will be done. We do have VPS plans available right now, but they aren't free. They start at $4 per month for the basic Mercury plan. We can provide simple instructions for getting your weather station set up, or even do it for you if you want. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=51121 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/
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Username: N/A, Server: N/A, Main Domain: N/A I have a weather station that includes several JPG files. I don't know much about setting up a web site. My old ISP hosted my weather station and was very simple to set up. What I need is very simple easy step by step instructions to upload this weather station to a site with my personal domain name. Can you please help me? Thanks Stan - WA2UET In Ghent NY
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Please is it possible to edit the files From the old server ? On Tue, Jan 18, 2022 at 8:56 PM HelioHost Support wrote: > > You can download a full backup from > > > > https://www.heliohost.org/backup/ > > > > Let us know if you have any issues. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=51003 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: jaey, Server: Johnny, Main domain: sportybetings.com Please I want to download all my file from your former server but i cant login . help me pls
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in that case, you should not accept donations. And refund if any. Thanks. --- Regards, *Vasim MS.* On Mon, Jan 17, 2022 at 7:08 PM HelioHost Support wrote: > > We haven't been accepting new accounts since July because our > cpanel licenses have been revoked. Please see our news section for > details. It's impossible to create new accounts at this time. > > > > We're in the progress of converting our systems to Plesk, but we > have no idea when that will be done. Once that is done and public > registration opens, we can send an invite using this donation, but it may > be several months before that happens. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=50928 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A Hi There, This is vasim. I had donated a USD $1 for tommy 5 days ago, but I have not received the invitation link yet. Please do the needful and send me an invitation link to signup for Tommy server. Thanks. --- Regards, *Vasim MS.*
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okay thanks for reply.. On Fri, 14 Jan 2022, 01:48 HelioHost Support, wrote: > > Right now it's not possible to create new accounts, even for > donors, because we don't have cPanel licenses. We have about 5000 active > accounts that we are keeping online, and when the Plesk servers are ready > we will be transferring those active accounts over to the new servers and > that is when we will be able to create new accounts. The shared hosting > servers will never have access to bash console though. In order to have > that access you would need to get a VPS, which are available right now, and > start at $4 per month. You get full root access to install anything you > want, and you could be up and running in just a few hours. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=50706 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: N/A, Server: N/A, Main Domain: N/A need versatile hosting to test my webapp. can you let me join if i donate $1 for accessing ftp but if i get more feature like bash console i will give $2 even without control panel.if you still have problem with plesk i think i can wait.. i don't have credit card visa or mastercard but i have paypal..
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VPS number: 9999, VPS ID: 229 Dear HelioHost, I just bought a VPS from your side, and I would like to ask you if it's possible to install Alpine Linux? And, I have a WHMCS permanently license. I can offer it to you for free. I used to sell servers, but I don't do it anymore, so it's useless for me to hold it. So don't hesitate to contact me if you need it. Thank you Best wishes,
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Username: N/A, Server: N/A, Main Domain: N/A Any idea when my account will be available using Plesk?? Thanks.
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It was made directly with paypal. Feb 7, 2017 01:49:57 PST Transaction ID: 4W6445303X3698324 From: nj@inb0x.in Here is my invitation request thread: https://www.helionet.org/index/topic/27530-hh18159-request-for-invitation-donation-paypal-4w6445303x3698324/ On Sun, Jan 9, 2022 at 1:26 AM HelioHost Support wrote: > > When was your donation made, and was it made through Paypal > directly or through something like Gofundme? > > > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=50373 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: ftech, Server: Tommy, Main domain: felinetech.heliohost.org It looks like my donation is missing over your plesk eta page. My account: ftech Donation: Paypal 4W6445303X3698324
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Username: svd500, Server: Tommy, Main domain: jvdh.heliohost.org Dear HelioHost, A few minutes ago I made a donation of 3 dollars. I did this with my PayPal account. I like to stay at HelioHost and look forward to use Plesk. Transaction reference number: 4SB29695Y7436805M This donation has been credited to my e-mailadress jvdh555@ziggo.nl. For HelioHost I use my other e-mailadress: svd500@yahoo.com. My HelioHost username: svd500 My website: http://www.josvandenheuvel.com ( In march 2021 I also made a donation of $ 2,86 with PayPal Username: svd500 transaction id = 8G218571HR7609909 ) Thank you Sincerely,Jos The Netherlands
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Username: svd500, Server: Tommy, Main domain: jvdh.heliohost.org Dear HelioHost, A few minutes ago I made a donation of 3 dollars. I did this with my PayPal account. I like to stay at HelioHost and look forward to use Plesk. Transaction reference number: 4SB29695Y7436805M This donation has been credited to my e-mailadress jvdh555@ziggo.nl. For HelioHost I use my other e-mailadress: svd500@yahoo.com. My HelioHost username: svd500 My website: www.josvandenheuvel.com Thank you Sincerely,Jos The Netherlands
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[HH#316292] To Escalated Requests / Please install SSL certificate
HelioHost replied to HelioHost's topic in Email Support
Hmmm, I wonder how am I supposed to upload anything to the site that I have been unable to edit for 6 long months after you severed the ties with CPanel but not yet provided an alternative? If there is a way, pray tell me. Cheers in advance. IHS / irlhaiku On Thu, Dec 30, 2021, 00:55 HelioHost Support wrote: > > Like the auto-reply says, we cannot accept any attachments (images > or files) through our email system. Just upload the certificate files to > /home/irlhaiku. Be sure not to upload them to public_html because then they > could be compromised which is worse than not having SSL at all. Let us know > when the files are uploaded by replying to this email. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=49704 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -
Username: irlhaiku, Server: Tommy, Main domain: irishhaiku.com Hello Heliohost, Could you kindly install the attached SSL certificate for irishhaiku.com ( irishhaiku.heliohost.org)? We actually have two websites on this account (Irlhaiku); the other being shamrockhaiku.com (shamrockhaiku.heliohost.org). Will we need a separate cert for that one, or can this one cover both sites? Many thanks in advance. IHS
