HelioHost

Username: N/A, Server: N/A, Main Domain: N/A Hello, We have discovered a phishing attack located on your network: hxxps://netfliix.heliohost[.]us/alldetails.html [65.19.141.67] We understand that this site is simply a redirect to a page showing benign content, however it used to redirect to fraudulent content. The redirect is controlled by a fraudster so can be reused for future attacks, making its removal all the more important. We previously contacted you about this issue on 2021-07-11 14:51:32 (UTC). This attack was targeting our customer, Netflix, website URL https://www.netflix.com/. Would it be possible to have the fraudulent content, and any other associated fraudulent content, taken down as soon as you are able to? Additionally, please send any files associated with the fraudulent content to records@netflix.com so that our customer and law enforcement agencies can investigate the incident further. More information about the detected issue is provided at https://incident.netcraft.com/1a2c2f21cde5/ Many thanks, Netcraft Phone: +44(0)1225 447500 Fax: +44(0)1225 448600 Netcraft Issue Number: 20051970 To contact us about updates regarding this attack, please respond to this email. Please note: replies to this address will be logged, but aren't always read. If you believe you have received this email in error, or you require further support, please contact: takedown@netcraft.com. This mail can be parsed with x-arf tools. Visit http://www.xarf.org/ for more information about x-arf. --- Attachment: none Category: fraud Date: 2021-07-12T21:01:17+00:00 Domain: heliohost.us Port: 443 Report-ID: takedown-response+20051970@netcraft.com Report-Type: phishing Reported-From: takedown@netcraft.com Schema-URL: http://www.xarf.org/schema/fraud_0.1.4.json Service: https Source: https://netfliix.heliohost.us/alldetails.html Source-Type: uri User-Agent: Netcraft Takedown

Username: N/A, Server: N/A, Main Domain: N/A Hello, I received an inactive account notification and proceeded to reactivate my account, however when I tried logging in it said my password was incorrect. I tried resetting it but it gave me an error and asked me to try again (which I did) and the same error happened. What should I do? Thank you!

Username: vishalbs, Server: Johnny, Main domain: djvishaljalalpur.ml Thanks Bhai full Support me

Username: N/A, Server: N/A, Main Domain: N/A Dear Admin, I want to login to my cpanel but I get notification that my account is archived, how to reactivate it? Please help me Info : username : tanjiro Thank you

Our latest YouTube video has been released. This video covers the subject of setting up a discord bot on any of our shared hosting servers for free. We plan on continuing to release new YouTube videos regularly like this to explain how to do various popular things on our service. If you have any suggestions for future videos we'd love to hear your ideas. Anything that confused you while you were learning how to set up your account, or common things that most everyone ends up doing would be great topics to cover. While you're watching the video be sure to click the subscribe button. We're at 74 right now, and if we can get just 26 more people subscribed we can set our channel name to HelioHost instead of that obnoxious string of letters and numbers. Thanks!

Username: ojplanet, Server: Tommy, Main domain: ojplanet.ga I can?t check my site speed test from gtmetrix or keycdn anymore after I changed back my doman from ojplanet.heliohost.us to ojplanet.ga using heliohost script... did the script messed up my domain? This is the error from gtmetrix Analysis Error An error occurred fetching the page: HTTPS error: Name or service not known

https://www.heliohost.org/vps/ Due to the hard drive raid rebuild after the power outage we were forced to close new VPS signups for a while, but now they are reopened with a brand new, hopefully less confusing, signup page. Let us know what you think.

It's time to upgrade the Tomcat version running on Tommy. The 8.5.24 version we're currently running on both Johnny and Tommy was released in 2017 so we're well overdue for an upgrade. The plan is to make a massive jump all the way to Tomcat 10.0. This will likely require a complete rewrite of our custom java management software which might take some time. We plan to start the upgrade process on 2021-07-10 and it may take a week or two to finish. During this time Tomcat won't be available on Tommy. If you have java enabled on your Tommy account you have 3 options: Stay on Tommy and just not have java access until the however long it takes to complete the upgrade. Signup for a VPS where you'll have the entire server to yourself to run java. Transfer your account to Johnny for free so you can continue using java while the upgrade is in progress, and then we can move you back to Tommy for free after the upgrade is done. If we don't hear from you we will assume you want to go with option #1. Java hosting is one of our biggest features, and we're really excited to offer a cutting edge version of Tomcat. Start testing your java applications now on Tomcat 10.0 to make sure you're ready for the upgrade. Johnny will eventually be upgraded to the same Tomcat version as Tommy.

Username: biratrai, Server: Johnny, Main domain: biratrai.com.np Can we install python and django framework in heliohost cpanel ? if yes Can u please provide me instruction .. Thank You

Thank you heliohost.org On Tue, Jul 6, 2021 at 3:30 PM HelioHost Support wrote: > > Done > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44185 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: biratrai, Server: Johnny, Main domain: biratrai.com.np Heliohost Admin please renew my id User email: biratrai1111@gmail.com Thank you heliohost.org

Thank you! On Mon, Jul 5, 2021 at 12:02 AM HelioHost Support wrote: > > Unarchived. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44136 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: gaubry, Server: Tommy, Main domain: gaubry.heliohost.us Dear support, I'm a bit surprised by the mail I received on Friday and that I saw only this morning (see attachment): I connected to my account last week, even before receiving this mail. Because I haven't checked my mails during the week end, I can't log in anymore... Could you restore my account? Best regards, -- Geoffroy Return-Path: X-Original-To: gaubry@crans.org Delivered-To: gaubry@crans.org Received: from redisdead.crans.org (unknown [172.16.10.124]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature RSA-PSS (4096 bits)) (No client certificate requested) by zamok.crans.org (Postfix) with ESMTPS id 6D59AE00DC for ; Fri, 2 Jul 2021 09:05:56 +0200 (CEST) Received: from cody.heliohost.org (cody.heliohost.org [65.19.143.5]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by redisdead.crans.org (Postfix) with ESMTPS id F370939C for ; Fri, 2 Jul 2021 09:05:54 +0200 (CEST) Authentication-Results: redisdead.crans.org; dkim=pass (2048-bit key; unprotected) header.d=cody.heliohost.org header.i=@cody.heliohost.org header.b="uV2+8EOJ"; dkim=pass (1024-bit key; unprotected) header.d=heliohost.org header.i=@heliohost.org header.b="qFIWlY3r"; dkim-atps=neutral DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=cody.heliohost.org; s=default; h=Date:Message-Id:Content-type: List-Unsubscribe:From:MIME-Version:Subject:To:Sender:Reply-To:Cc: Content-Transfer-Encoding:Content-ID:Content-Description:Resent-Date: Resent-From:Resent-Sender:Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To: References:List-Id:List-Help:List-Subscribe:List-Post:List-Owner:List-Archive ; bh=w+W8WT/Z6Wmm76/Ivnx0ds550CYq27YWPanOhtHK2n0=; b=uV2+8EOJMTRovcVOuZlQA94O iDVRoRxRzYe14wkEE7OVhG4VFLpOVPupuBOf8uBtk/AHV96OHs0Rfdor7G2lvS/Ofa8uFg7fu79ZL yBIi1kWSnHDlI5AWl6bgNkiDYEfz2ZQ949u3+2PPXdEHjPYQ7IR4khDpLNUSHdTvf7kfVfpIjND4n xuPHtUSvrhPonO6ymUtBEGdrgwSldaDKyYhdCxiVh5Bsf7tU1PcprZOFXN3JpZ/yX6LVlcGwnM/kA Ph3hIG2ZSd6m68ryalDg5RpIdzA/mJgwW430wFBNZFqNtRRNj+5vNsyljxGXQ7gsndSoCxVwru9rR Exe+zi8ShA==; Received: from apache by cody.heliohost.org with local (Exim 4.92) (envelope-from ) id 1lzDFB-0004fy-LB for gaubry@crans.org; Fri, 02 Jul 2021 00:05:45 -0700 To: gaubry@crans.org Subject: HelioHost Lack Of Activity X-PHP-Originating-Script: 0:warn.php DKIM-Signature: v=1; a=rsa-sha1; q=dns/txt; s=mail; t=1625209545; c=relaxed/relaxed; h=mime-version:from:to:subject; d=heliohost.org; bh=zWGCQ3pcL6tBmyEjR5GvT3IFdhs=; b=qFIWlY3rHGYNckvWVg0ouYDSS/RzUxtY7OqU1qZpc/omUsDQ44kVPrlHcEQS8HzD H+MyqqoIJ8Ah5/+k3xueIzFq+p8U9Oud2bvT82VHUZkkDImohf21aRZFbg1PA/1t JdY2ZsK4pqfebfgwbTiJVeRxI2wGoaFHM24oNn5IpQ4= MIME-Version: 1.0 From: "HelioHost" List-Unsubscribe: ,

Creating a hosting account at heliohost.org/signup now also creates a matching forum account on the new forum. If you created your hosting account between 2021-06-13 and 2021-07-04 a matching forum account was created on the old forums located at classic.helionet.org. If you created your hosting account between those dates, and want to receive support on the new forums www.helionet.org you'll need to manually create your own forum account.

Username: dr, Server: Tommy, Main domain: dr.heliohost.us Hello Heliohost team, I didn't realize that my account was just inactivated due to inactivity. The contents of this website are very important to me personally, so I would be happy if you could activate my account again. Kind regards, H?seyin

Username: jeanine, Server: Johnny, Main domain: jeanine.heliohost.org Hello, Today I received the message that my IP address 94.227.128.192 has been blocked for trying to log in to cPanel with the wrong password too many times. It was because I couldn't login in to cPanel. Can you please unblock it so I can login again. website = slovenskycuvac.tk - jeanine.heliohost.org login = info.slovenskycuvac@gmail.com When you need more details, please ask me. Best regards Jeanine

Username: billiput, Server: Ricky, Main domain: billiput.heliohost.us Please Unblock My Helohost Account Email User : billiputra19@gmail.com

Thank you for your response. On Wed, Jun 30, 2021, 22:33 HelioHost Support wrote: > Your message () has been assigned the tracking ID [HH#822590]. One of our > volunteer community members will reply to your email as soon as possible. > > Please include the string [HH#822590] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44033 > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > >

Username: blockch1, Server: Johnny, Main domain: digitex-ent.ml Dear Hosting Provider, I want my website to be as performant and secure as possible with the latest version of PHP. For the server my WordPress site is hosted on, I want to ensure that is the case. If I am not already on the latest version of PHP, please let me know what steps I need to take to update. Thanks!

i thought that was it but it just scared me for a sec and yes i can login now thank you On Sun, Jun 27, 2021 at 5:07 PM HelioHost Support wrote: > > It looks like your account went inactive, you renewed it, and then > tried to login and reset your password before it was fully active. You > can't login or reset the password of an account that is still inactive, and > sometimes the renew process can take 15 minutes or so depending on the > server load. On the new version of the website I'm working on I'm going to > give a better error message than just "Invalid login" when this happens. I > have verified that your account is fully reactivated now. Are you able to > login? > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=43780 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Disregard last message, problem solved. Have a good week! Bye for now. - Brandon Russell > On 28 Jun 2021, at 11:40, Brandon Russell wrote: > > ?Hello, > Thanks for your reply, I tried to look on discord but didn?t come across the message. > I have now managed to activate the website via the new link you sent me, thanks. > > However now I am getting an issue where the website nor cPanel is loading? This leaves me unable to do anything whatsoever. > > - Brandon Russell > >> On 27 Jun 2021, at 23:13, HelioHost Support wrote: >> >> ? >> Hey Brandon, >> >> >> >> I already responded to you on discord, but in case you don't check that I'll post it here too. >> >> >> >> I see a donation of $10 from a few hours ago and the email address starts with brand- so that's probably you. It looks like what happened is you donated, got the special Tommy invitation link, and then instead of clicking the link in the invitation email you went to heliohost.org/signup and submitted your email address. When you do that it overwrites your Tommy invite with a validation code that doesn't have a server selected, so when you clicked that second email link it just showed you that all the servers were full. I have sent you a new Tommy invite link. Thanks for the donation! >> >> >> >> Let us know if there is anything else we can help you with. >> >> >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic=43781 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >>

Hello, Thanks for your reply, I tried to look on discord but didn?t come across the message. I have now managed to activate the website via the new link you sent me, thanks. However now I am getting an issue where the website nor cPanel is loading? This leaves me unable to do anything whatsoever. - Brandon Russell > On 27 Jun 2021, at 23:13, HelioHost Support wrote: > > ? > Hey Brandon, > > > > I already responded to you on discord, but in case you don't check that I'll post it here too. > > > > I see a donation of $10 from a few hours ago and the email address starts with brand- so that's probably you. It looks like what happened is you donated, got the special Tommy invitation link, and then instead of clicking the link in the invitation email you went to heliohost.org/signup and submitted your email address. When you do that it overwrites your Tommy invite with a validation code that doesn't have a server selected, so when you clicked that second email link it just showed you that all the servers were full. I have sent you a new Tommy invite link. Thanks for the donation! > > > > Let us know if there is anything else we can help you with. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=43781 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >

I got a configuration error when trying to register. Error code: EX1364 On 6/27/21, HelioHost Support wrote: > > It looks like the forum account > hunterparker https://classic.helionet.org/index/user/209079-hunterparker/ > was created on June 14th which is the day after we took the backup that the > new forum is based on. So yes, if you want to post on the new forum you'll > need to create a new account for it. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=43782 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

We have finally upgraded our forum! The software we were running for our support forum was written in 2013 so it was long overdue for an upgrade. You can still find the old forum located at https://classic.helionet.org/ if you need it. The new forum was upgraded from a backup made on June 13th so all new forum accounts and all new posts for the last two weeks only exist on the old forum not the new one. We will provide support on both forums for a while we get all the kinks worked out of the new system. Let us know if you notice anything acting strangely.

Username: hunterpa, Server: Tommy, Main domain: hunterparker.heliohost.us Hi, What happened to the forums. It looks like my account isn't there anymore. Do I have to reregister?