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Everything posted by HelioHost
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Username: N/A, Server: N/A, Main Domain: N/A Hi Support, I saw this email to late? Can you send a new invitation? Regards, Arjan Snijders Van: HelioHost Verzonden: Friday, 30 September 2022 06:09 Aan: eyes4u2@outlook.com Onderwerp: HelioHost Tommy Invitation [HelioHost | Community powered free hosting for everyone.] HelioHost Tommy Invitation [https://heliohost.org/images/mail/namecheap.png] [https://heliohost.org/images/mail/invitation.png]Hey Eyes4u2, Here is an invitation to try Plesk on the Tommy server. You're receiving this invite because you had a cPanel account with us, had a VPS account with us, you donated recently, or you signed up on the waiting list. If you're not interested in trying out our new Plesk server you can just ignore this email, and we'll send the invite to someone else instead. We can provide you a free domain.helioho.st type website with the creation of your account, but if you would like your website to be something such as domain.com we highly recommend clicking the Namecheap banner above. To host any domain with us just change the NS records to ns1.heliohost.org and ns2.heliohost.org. You can host as many different domains as you want on your one HelioHost account so you can always add it later. We're still setting up the new server so not all services are available yet, but will be eventually. For instance Java, Django, Flask, Ruby on Rails, and the ability to add or remove domains on your own isn't implemented yet, but we're working on it. If you have questions about what is or is not available feel free to ask on the forums. If there is a feature that you need on Plesk for your website to function please let us know so we can prioritize the features that the most number of people need. Thanks. We're sure you'll love it here. Create Tommy Account [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe
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Hi I have put my website "keno" on the root directory (is that the correct place). When I try https://franklow.heliohost.us/keno/Webform1.aspx The requested URL /keno/Webform1.aspx was not found on this server. Have I done something wrong Thanks Frank On Friday, 7 October 2022 10:51 am, Frank Lowes wrote: > Success > Thank you > Regards > > On Friday, 7 October 2022 2:15 am, HelioHost Support wrote: >> Thanks for the feedback. I installed Lastpass and tested out the >> password form, and yes I was getting the same results as you of not >> being able to submit the password. I have edited the code a bit. Does >> it work for you now? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=53887 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >> >
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Username: N/A, Server: N/A, Main Domain: N/A +Support ________________________________ From: SS SS Sent: Saturday, October 8, 2022 11:16 AM To: <removed> Subject: Adding a new host to my account Hello Ben, You have helped me in the past with my account (64.71.153.118). I would like to add a new machine to my account. Would like the 4gbMem 4CPU machine fo4 81$/6 months. Also I would like to extend my current host. I don't see the payment renewal in my paypal account. Could you please help me with this Thank, Suresh@heliohost.org>
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Username: N/A, Server: N/A, Main Domain: N/A Hello This email confused me a bit because I've already been converted to Plesk (been using it for several months) and I thought my account is already on the Tommy Server. Is that not true? Thank you. https://daskunk.heliohost.org On Fri, Oct 7, 2022 at 4:58 AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > HelioHost Tommy Invitation > > Hey Vanhuben1, > > Here is an invitation to try Plesk on the Tommy server. You're receiving > this invite because you had a cPanel account with us, had a VPS account > with us, you donated recently, or you signed up on the waiting list. If > you're not interested in trying out our new Plesk server you can just > ignore this email, and we'll send the invite to someone else instead. > > We can provide you a free domain.helioho.st type website with the > creation of your account, but if you would like your website to be > something such as domain.com we highly recommend clicking the Namecheap > banner above. To host any domain with us just change the NS records to > ns1.heliohost.org and ns2.heliohost.org. You can host as many different > domains as you want on your one HelioHost account so you can always add it > later. > > We're still setting up the new server so not all services are available > yet, but will be eventually. For instance Java, Ruby on Rails, and the > ability to add or remove domains on your own isn't implemented yet, but > we're working on it. If you have questions about what is or is not > available feel free to ask on the forums. If there is a feature that you > need on Plesk for your website to function please let us know so we can > prioritize the features that the most number of people need. > > Thanks. We're sure you'll love it here. > Create Tommy Account > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe > >
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Success Thank you Regards On Friday, 7 October 2022 2:15 am, HelioHost Support wrote: > Thanks for the feedback. I installed Lastpass and tested out the > password form, and yes I was getting the same results as you of not > being able to submit the password. I have edited the code a bit. Does > it work for you now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53887 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: lpoulin, Server: Tommy, Main domain: lpoulin.heliohost.us Hello, Would you be able to add the domain "thewesthigh.com" to my Plesk? I assume all I need to do is change the name servers? if not could you create a domain like westhigh.heliohost Luc Poulin ACCT: LPoulin
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Hi I read you don't like attachments so see it here. https://imgur.com/a/lvKGrHF On Thursday, 6 October 2022 5:14 pm, Frank Lowes wrote: > Hi > See attachment. > I am using Chrome and Lastpass to generate password and and a chrome > extension to show password. > Regards > Frank > > On Thursday, 6 October 2022 4:11 pm, HelioHost Support wrote: >> That's pretty strange. We've been using that same password code on >> our VPS signups for over a year and no one else has had an issue with >> it. What I usually do when I'm speeding through the account creation >> process to test something is I just right click on the password field >> and Chrome offers to create a strong password for me, and then saves >> it automatically too. What browser are you using? I can try testing >> it with that browser too and see if I can reproduce the issue. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=53887 >> >> Thank you, >> Heliohost support >> https://heliohost.org/ >> https://helionet.org/ >>
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Hi See attachment. I am using Chrome and Lastpass to generate password and and a chrome extension to show password. Regards Frank On Thursday, 6 October 2022 4:11 pm, HelioHost Support wrote: > That's pretty strange. We've been using that same password code on our > VPS signups for over a year and no one else has had an issue with it. > What I usually do when I'm speeding through the account creation > process to test something is I just right click on the password field > and Chrome offers to create a strong password for me, and then saves > it automatically too. What browser are you using? I can try testing it > with that browser too and see if I can reproduce the issue. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53887 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: N/A, Server: N/A, Main Domain: N/A Hi I received a HelioHost Tommy Invitation but when I try to create an account it wont accept any password I try even though the password follows the rules. Any help. Regards Frank
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Thats great. Thank you for your support. On Thu, 6 Oct 2022, 08:35 HelioHost Support, wrote: > Yes, we also contacted Let's Encrypt and they raised our limit of free SSL > certificates so we shouldn't hit the cap either. When your free certificate > gets to 30 days or less left on it Plesk will automatically renew it for > you too. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53884 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: vamdsgn, Server: Tommy, Main domain: vamdesign.tk Hi, Do the new plesk server provide free SSL certification as the cPanel do? Thank you.
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I found an issue, when I hit the link to manage a mailing list I created, it says the page couldn't be reach. On 10/4/22, HelioHost Support wrote: > Oh, I forgot to tell your the port anyways. It's 1373 for SFTP, and for FTP > and FTPS the port is 21. > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53881 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Is that the same for plain ftp for the default user? On 10/4/22, HelioHost Support wrote: > If you go to Plesk > Websites & domains > domain > FTP access > you can add > or remove FTP users. > > > > For SFTP the settings we recommend using is > > > > Protocol: SFTP > Host: 65.19.141.77 > Logon Type: normal > User: babynews > Password: > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53881 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >
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Username: babynews, Server: Tommy, Main domain: wbby.heliohost.us Hi, I'm really loving plesk. Where can I find the info I need to use to connect to ftp.
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Username: N/A, Server: N/A, Main Domain: N/A Can I link the donation from this email to mrghxst@proton.me I think I got the email correct this time? Thank you for always moving around my small donations.
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Username: N/A, Server: N/A, Main Domain: N/A Can I link the donation from this email to mrghxst@protonmail.com
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Username: N/A, Server: N/A, Main Domain: N/A Hello, I donated with my Paypal which was linked to a different email address than my Heliohost account. My Paypal email address is shamim23@yahoo.com Please link my donation to the Heliohost email address rsa165ali@gmail.com. My username is rsa16. -- Thank you, -Rehan *Rehan Ali* *Developer*
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Hi, I really appreciate your quick reply!!!! As to your question, I didnt wait, I clicked log in immediately. I was using Firefox on a laptop. Sorry, but now after you have fixed my login, I don't know how I get to my Plesk screen. By the way, to make a contribution payment where would I have to go? Thanks, Gary gstong Quoting HelioHost Support : > After you submitted your account and arrived at the login screen did > you login immediately or did you sit on that screen for a few > minutes before logging in? I'm trying to figure out why it would do > that. When you first submit your account for creation it is in state > QUEUED, and when it finishes creating a minute or two later it > enters DOMAIN state. The login code is a little different for the > different states so it would be helpful to narrow down what went > wrong. Also what browser were you using and was it a desktop/laptop, > or was it a mobile device of some sort? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53862 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > ?
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Username: gstong, Server: Tommy, Main domain: gstong.helioho.st Hi, I was invited to go to Plesk with Tommy. I got to the stage where you click to log in, but the round icon kept revolving for hours, and I finally quit, and did not get to log in. Thanks for your attention, Gary User: gstong Forum user: garystong
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Thank you for the response. I have again made a donation of 1$ with Paypal using adi.metrix@gmail.com on 30 Sep 2022. Please link the donation to adirajck@gmail.com. Thank you. On Thu, Sep 29, 2022 at 11:56 PM HelioHost Support wrote: > I have linked your donation to your account. You can see your updated ETA > at https://heliohost.org/eta/?u=vamdsgn You're currently #214. Thanks for > the donation. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53846 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: vamdsgn, Server: Tommy, Main domain: vamdesign.tk Hi, I made a donation of $1 on 25 Sep 2022 for the moving to Plesk. The email address used for payment is adi.metrix@gmail.com, but my registered email address is adirajck@gmail.com. Please check the payment. I have also made donations previously which I have forgotten already. Please match those donations made through adi.metrix@gmail.com. Thank you
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Username: vamdsgn, Server: Tommy, Main domain: vamdesign.tk In connection to my previous email, I donated 6$ on April 2019 with the name Adiraj CK through Gofundme for the Sparkie server. Considering this donation for Plesk will help me skip those long queues. Thank you. ---------- Forwarded message --------- From: Adiraj CK Date: Thu, Sep 29, 2022 at 9:38 PM Subject: Missing a donation To: Hi, I made a donation of $1 on 25 Sep 2022 for the moving to Plesk. The email address used for payment is adi.metrix@gmail.com, but my registered email address is adirajck@gmail.com. Please check the payment. I have also made donations previously which I have forgotten already. Please match those donations made through adi.metrix@gmail.com. Thank you
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Username: N/A, Server: N/A, Main Domain: N/A Hello We are a non profit educational institution in Deli Serdang, Indonesia. We want to build a website, and from the information we read on your site, Heliohost is donation based. We want to ask, how much donations we should give, and what features we will get. Thanks Kind regards, Madrasah Aliyah Deli Serdang
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Username: hwgc, Server: Tommy, Main domain: hwgc.heliohost.org Hey, I love the migration and all the work you've been doing the past year! Congrats! Still, I have a question, I don't see the option to edit DNS, is that intentional? Are we going to have that feature in the future? Or how do I enable that? Thanks, great work! [039dc5db-884a-4605-806c-9384387721b2]
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Username: N/A, Server: N/A, Main Domain: N/A Any idea when I'll start receiving emails from the forums? I've been trying to validate my gmail address, but am not receiving emails yet. I am however receiving emails from the heliohost.org domain, which is great!
