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This support request is being escalated to our root admin. username: cabale domain: cabale.heliohost.org

Your domain (chenqisheng.com) is showing as being Queued. Check your cpanel and see if it shows an addon domain for me. If it doesn't I'll escalate this to djbob.

Why are you redirecting domain4sale.heliohost.org to dzinerfusion.com ? You need to go to Parked Domains in your cpanel and add dzinerfusion.com as a parked domain. Then go to your domain registry and set the name servers to heliohost's like Wizard posted. It may take up to 48 hours to propagate.

This support request is being escalated to our root admin. username: bluesinj domain: domain4sale.heliohost.org

When you try to install wordpress it should tell you how much space you have left. Are you showing enough space to install wordpress?

Try to install it again.

Moved from Questions What is your addon domain name?

I just installed wordpress and it worked fine. Go back and try it again and make sure you have enough space allowed and that the folder you want to install it in DOES NOT exist.

No not anymore. You should be able to run cgi/perl in any directory.

Just create a file in your cgi-bin directory under public_html, and place the Perl "shebang" line (#!/usr/bin/perl) on the first line of the file. Below this line you may write Perl code. Make sure you make this file's CHMOD permissions 755, and output a Content-type header before anything else.

Yes we can use perl. http://www.heliohost.org/home/features-mai...iptingmenu/perl

Your account is showing as active but you're pointng your domain names to X10 hosting. You need to point them to: ns1.heliohost.org ns2.heliohost.org

It resets at 12:00 am pst

Yes we're back up and running. I checked and your account isn't in the database so go ahead and re-register.

If it asks for your username and password then I believe it does. You'll know in 30 days.

It was at one time and I think the email warning even states that, but it got changed to one month a few months back so make a note of that.

I'm sorry but it looks like your site has been deleted probably because of inactivity. Your welcome to create a new account and make sure you login to your cpanel a couple of times a month.

This support request is being escalated to our root admin.

The administrator said he would manually exempt your ip so that you may have two accounts in your household.

Did you perhaps edit the Admin panel without choosing the correct encoding? This is from the edit page of the cpanel.

Let me clarify the two accounts in one household with the administrator before I tell you yes or no. The questions about hosting phpBB and wordpress is yes we allow hosting of both.

It should come up in the morning. Make sure you login with lowercase when you login to cpanel and login at least a couple of times a month to keep your site active.

Post me your username. I don't quite understand what you mean? When I delete your site everything gets deleted. I've verified that this is your account and it has been deleted.

And the reason you want it deleted is because...?